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8AM - 6PM
9200 Garfield Road, Freeland
Car Rental
“Really happy they were able to accommodate me on a holiday weekend after the bay city location informed me they did not have a car for me upon my arrival. Customer Service A+ at MBS”
8AM - 6PM
9200 Garfield Road, Freeland
Car Rental
“Very easy to book, pick up and return!
Jacob was there for the return and made it super easy, he was very kind as was the young man who gave us the car, I just can't remember his name. Both are super employees!”
“Krystal was so helpful reading my itemized receipt from last time! I truly look forward to seeing her every time we rent through budget!
She was the best part of my experience!”
8AM - 6PM
9200 Garfield Road, Freeland
Car Rental
“The best car rental experience I've had in a really long time. The young man who helped me in the morning when I dropped my vehicle back off, was a delight. Thank you! Most definitely using them again.”
8AM - 6PM
9200 Garfield Road, Freeland
Car Rental
“Didn’t have the car that I reserved. They eventually found something. We were hoping to have a Camry or similar but all they had was a Wrangler. I liked the Wrangler but after 3000 miles in a Wrangler, some of the passengers were uncomfortable. This was not the location’s fault however. It was more of a corporate computer system failure. The lady at the desk was very knowledgeable and helpful. I will most likely think of Hertz for my future rentals!”
8AM - 6PM
9200 Garfield Road, Freeland
Car Rental
“The vehicle was a little small then expected. There was a hair tie and the dash was dirty when we got in but other than that. It was easy to rent for our 1st time.”
Car Rental
Car Rental
“Kudos to Krystal, AVIS!! She went over and above to find a handful of us who were stranded at the airport due to Hertz refusing to stay longer for those of us who had reservations, but were delayed due to mechanical difficulties .None of us were notified they were leaving us to figure it out ourselves. I was told Hertz Corporation refuses to pay them overtime after a certain period of the day. I was a many year customer of Hertz. This is the 5th time they pulled this crap on me. Because of Krystal, I’m switching to Avis where their Customers matter!”