7620 Midland Road, Freeland MI 48623
“Fact, you can shop in a million places. Don't waste your time driving to a Meijer or Kroger or a Walmart yes you could save a few dollars but you can't save time or gas driving to another town. Plus I am a professional service employee. You can't get better service then Stan, Joel and the gang of Freeland folks that work there.”
8554 Carter Rd, Freeland MI 48623
“Our company, Independent Offshore Services couldn't ask for a better vendor on our side. The staff took pride in providing quality customer service and attention to detail. Our needs were at the top of their list, companies like this are few and far between. Looking forward to future business.”
419 E Main St, Midland MI 48640
“Came in for a ridiculous request... to find a pin for a broken watch. They had an old kit and was able to fix it for me on the spot. I never get anything but great service here no matter the request.”
1517 South Wheeler Street, Saginaw MI 48602
“Unloading was smooth, and the unloaders were very pleasant. When delivering at this facility, please enter behind the building on Superior St off W. Michigan Ave. Call the number on Google Maps advising you are here. This will save you a lot of time. If you are pulling a Conestoga, please be mindful of all the low branches throughout your final three miles to this facility. They don't have overnight parking, but I stayed at a shopping center two miles away.”
3128 Jefferson Ave, Midland MI 48640
“These guys and gal are not only very knowledgeable, they are very kind as well. If I can’t find something, know for a fact every one there knows exactly where it is. They always have a smile on their faces. I enjoy going to Gillroys’s. From nails and screws to lawn equipment to small engines, they can do it all and do it well. And keys ha. They carry pretty much anything you need. I’d go to Gillroys over Lowe’s or the Depot every time if I can. Thanks guys and gal.”
5982 State St, Saginaw MI 48603
“Great experience, Ryan and his team did a great job! Pricing was good, everything arrived exactly when expected, and the crew got everything installed as planned. We had a four new exterior doors installed, all Thermatru. Front door with sidelight and transom, two garage doors, and door with integrated blinds. Just great service and a pleasure working with Ryan and his team!”
5818 State Street, Saginaw MI 48603
“It's packed to the gills with everything a hardware should have! Plus they carry the full Stihl power equipment line. Parts department is the go to place for small engines and such.”
2300 S Saginaw Rd, Midland MI 48640
“Had a few troubles at another gas store called midland airgas Miguel answered was very professional got right on helping me out stopped in today to get my tanks process was smooth got great customer care which is hard to find nowadays 110% recommend this place Allen and Miguel are the best thanks for the help”
701 Joe Mann Boulevard, Midland MI 48642
“Great staff and great prices always a great spot to grab some tools and get something cheaper than the big box stores. I will always go to this place! Recently was looking at the welders and when they rang it up it was $50 cheaper than it said!”
306-, 398 Maple Street, Auburn MI 48611
“Excellent customer service, they’ve always been very helpful anytime I’ve ever needed anything they help me pick out exactly what I need and it’s just the best place to go! Very friendly and always greet you when you come in to the store.”
990 West Midland Road, Auburn MI 48611
“I was driving my wife’s car and a warning went off that the engine coolant was over heating. I know nothing about cars and the guy working got me everything I needed and put the new coolant in for me. Really went above and beyond. I was out and driving in like 8 minutes. I’ll probably just swing by this place and buy something whenever I’m in Auburn.”
120 Hemlock Plaza Drive, Hemlock MI 48626
“I really enjoy the new location. The workers there are very knowledgeable. Great stop for almost all your needs. They are getting a cool little collection of BIG Foot items also lol.”
8670 Gratiot Rd, Saginaw MI 48609
“I don't know which home Depot I'm reviewing right now if it's the Bay City one they have the store flipped around from the Saginaw and then the one in Midland is like the one on Gratiot in Saginaw and Mount pleasant I don't know why they can't just make all the stores exactly the same it's frustrating so yeah my review is make all your stories the same so I know where I'm going”
7614 N Eastman Rd, Midland MI 48642
“Variety of products. Feed for animals, bedding for them, small animal supplies, chickens, cow tanks, gardening, plants, holiday items, clothes, coats, pants, outdoor, tools, heaters, furniture, fencing, lawnmowers n blades & tires, lawn seed, fertilizers, lawn ornaments, magazines n books, inside decor & more. You name it, they have it. Great prices. Employees are very helpful and courteous. Store is kept tidy.”
8500 Gratiot Rd, Saginaw MI 48609
“Rod at Carter Lumber was wonderful! He ensured that my newly built home had the siding redone, due to a defect in the product. He was constantly in touch to keep me updated as to where in the process we were. I so appreciate his work ethic and helpfulness. The guys who came out to put up the new siding were wonderful as well. They worked for 3 days straight (full days) to get the job done. My new home looks amazing. Thank you so much.”
8670 Gratiot Road, Saginaw MI 48609
“This Home Depot goes above and beyond to help you find anything you may need help finding. They are very friendly, seem happy to help, and do not make you feel like a burden. Was thankful for the help and kind attitudes and atmosphere. The staff deserves some praise!”
5806 State Street, Saginaw MI 48603
“Our go to place for our home needs! Not only do they have things to build/fix things, they have groceries! I love the prices for most things. Reasonable. They always have good sales going on too! I love the seasonal section a lot too.”
1918 Airport Rd, Midland MI 48642
“The best lowes I have been to. In store people are great. Only downfall is if you need to call them for anything. Near impossible to talk to someone. If you get someone they transfer you and no one answers.”
8670 Gratiot Rd, Saginaw MI 48609
“What a great group of people!!!!!The cashier was so nice.The guy in the store was helpful on getting product off the shelf.Then comes the young man that helped load everything in my truck, great guy.But to top it off the store manager, Scott, came to assist at the register, another great person that went above and beyond to make my experience better.So nice to see customer service in this world.”
1100 Joe Mann Boulevard, Midland MI 48642
“This Home Depot is the store I go to first if I ever need anything they might sell. Not only do they have a great selection with quality items, everyone is always friendly here and someone almost always stops me to ask if I need help. But this store goes above and beyond in regards to customer service. Just to give an example of what I mean, I ordered a small chest freezer off the Home Depot app and after it was delivered, I unboxed it and saw it was damaged. So I called the store and spoke to James who told me he could give me the number to have someone schedule to pick it up to exchange it or I could just bring it in, which I did. I didn't even need the box. Freezers stock levels were tough, but James not only went out of his way to find me a new freezer, he went to a nearby town to pick it up and bring it back to the store for me! He also refunded my initial delivery fee and sold me the next size up for the same price! Then, when I get the new chest freezer home when wiping out the inside, I notice at the bottom in one of the corners there's a gap. So now I'm worried that when frost builds up and I defrost the freezer water might leaked into that gap. So I text James who is off work but still replies to me, kindly sympathizing and suggests I call the store. I end up talking to the operations manager, Nick Chambers. He offers to swap it out for me or lets me know it would be fine if I wanted to seal it. I agree that I'd like to keep it after everything that happened and that sealing the bottom would be the best choice. So Nick ends up giving me a free professional caulking gun and caulk, a total $30 value. I already thought Home Depot had the best selection and the friendliest staff. But after everything I've experienced with this store, I'm a Home Depot customer for life.”
1100 Joe Mann Blvd, Midland MI 48642
“I went in 30 minutes before closing to pick up an online order, and decided to check out materials for another project. Most of the staff were cleaning and preparing for the store closing. I was asked if I needed anything or greeted at least 6 times, and each interaction was professional, friendly and top class like it was 10am. Kudos to the Midland MI store, your staff is 10/10!”
1100 Joe Mann Boulevard, Midland MI 48642
“This Home Depot is the store I go to first if I ever need anything they might sell. Not only do they have a great selection with quality items, everyone is always friendly here and someone almost always stops me to ask if I need help. But this store goes above and beyond in regards to customer service.Just to give an example of what I mean, I ordered a small chest freezer off the Home Depot app and after it was delivered, I unboxed it and saw it was damaged. So I called the store and spoke to James who told me he could give me the number to have someone schedule to pick it up to exchange it or I could just bring it in, which I did. I didn't even need the box. Freezers stock levels were tough, but James not only went out of his way to find me a new freezer, he went to a nearby town to pick it up and bring it back to the store for me! He also refunded my initial delivery fee and sold me the next size up for the same price!Then, when I get the new chest freezer home when wiping out the inside, I notice at the bottom in one of the corners there's a gap. So now I'm worried that when frost builds up and I defrost the freezer water might leaked into that gap. So I text James who is off work but still replies to me, kindly sympathizing and suggests I call the store.I end up talking to the operations manager, Nick Chambers. He offers to swap it out for me or lets me know it would be fine if I wanted to seal it. I agree that I'd like to keep it after everything that happened and that sealing the bottom would be the best choice. So Nick ends up giving me a free professional caulking gun and caulk, a total $30 value.I already thought Home Depot had the best selection and the friendliest staff. But after everything I've experienced with this store, I'm a Home Depot customer for life.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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