McDonald Ford

Hours: McDonald Ford in Freeland is highly praised for its excellent customer service and reliable vehicle offerings. Customers appreciate the friendly and helpful staff, especially sales agents like Josh Hartman and Josh Wegener, who take the time to show features, help with approvals, and deliver vehicles quickly, often on the same day. Many customers have purchased multiple vehicles from McDonald Ford, showing their strong loyalty and trust in the dealership. The ownership, management, and service teams are described as top notch, with a focus on supporting the community and prioritizing service for students, ensuring they are never left without transportation. The service department is known for its quick and quality repairs, often completing work the same day and going above and beyond to assist customers. However, not all experience was positive across the brand. While McDonald Ford's new and used car sales are praised, the nearby McDonald Chevrolet in Millington received negative reviews. Customers reported dishonesty, poor inspections, and additional costs due to undisclosed issues with used cars, leading to dissatisfaction and warnings to avoid that location. In contrast, McDonald Ford is highly recommended, especially for its friendly staff, quick service, and trustworthy vehicle sales, making it a top choice for many customers seeking a dependable dealership. Overall, McDonald Ford in Freeland stands out as a reputable and customer-focused business, whereas the Chevrolet location has been criticized for poor practices.

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1. Freeland, Michigan