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January 2024 by Kristen Squires
McDonald Ford is a great dealership to work with! We recently purchased a vehicle and it was a pleasant experience. If you’re looking to buy here, ask for Raz! He is friendly and customer service oriented. I needed assistance after we purchased and he responded to my calls and emails quickly and took great care of me. Highly recommend this dealership and Raz!
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January 2024 by Kari Clark
Purchased vehicle 1/10/24, after 2-3 days we noticed oil everywhere. Contacted local shop to see if they could check it out. Couldn’t wait as they’re booked out. Took back to McDonald to have them see what the problem was. Cracked oil filter housing, read that if they’re tightened too tight they can crack, which we think was done during an oil change at the dealership prior to us buying it. They want $1150 to repair it!!! We’ve put 3 quarts of oil in since buying it two weeks to the date. It’s leaking a lot and everywhere. The part to fix is $250 (according to estimate from McDonald), so $900 for labor ????. I will take it to get fixed elsewhere and never do business with them again and suggest you don’t give them your business either, unless you want an $1150 or more? bill a week or so after purchase.
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January 2024 by Jen Kchodl
We just purchased a SUV this weekend and working with Taylor was so easy and honestly enjoyable. We will be happy for many years and will return for more cars in the future. Thanks Taylor
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January 2024 by cpr plus1018
I really like this place. As a female, it can be tough going in for auto service, since all the technicians are men. However, the workers have been nothing but professional to me, and I am very comfortable going there as a regular customer. They are always helpful and answer my questions well.
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December 2023 by Will McLachlan
Awesome Truck! Awesome people! And no pressure at all, even after they went looking 3 days for the vehicle I wanted. I'm extremely happy with my purchase, and I will definitely return. Thanks again!
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October 2023 by Molly McDonald
Great service! Friendly atmosphere! They made it all so easy! I love my new car!
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October 2023 by Scott Schwerin
Excellent experience! They go out of the way to get you into something you will enjoy . Great job, Rick and David .
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September 2023 by Linda Bohlen
Used service center for oil change, tire rotation. Etc. Now pay attention to this! Not only were snacks available along with cold bottled water, there was a full freezer of ice cream delights. FREE. So yes. I love this place.Rocking cool.
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August 2023 by Anthony Venturini
Criminal type of behavior from this dealership.The tow truck company pressed me to bring my car to be serviced at this dealership, even though I wanted to go to another Ford close by. I would bet the tow truck driver or company is on the take for how hard he sold me and the result.The car has 40,000 miles on it and broke down due to overheating. This dealership gave me a quote for $11,000. Said it needed a new transmission, headlight setting (one was out), and rewiring of engine.Brought it back home instead and had a mechanic look at it. The transmission is like brand new he said. Could not believe they would even consider recommending a new trans. Not a single sign of wear.However, the lines were once replaced on the trans and the code on the engine inferred trans fluid was low. Which it was.He refilled trans fluid. Resealed the headlight - had moisture, but definitely was working - even though the fraud dealership said it was not. And he cleaned up a single wire (4 seconds of work).All in all, the mechanic charged me $300. I paid this scummy dealership $150 in diagnostics, which were all incorrect. And had to pay multiple tows because of them.Bad people. Run!
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August 2023 by aabnet
I had to take my 2015 Ford Escape in to here for service. My turbo on the engine went bad and had to be replaced. Dealerships seem to be the only ones that can deal with this issue. That usually means expensive repairs. Which it was, however, McDonald Ford in Freeland did this with less pain than I anticipated. Had to wait a bit for parts, but once the parts came in the repairs started and a few days later I had my car back and running like new again. They even changed the oil on my car as a bonus.
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August 2023 by M D
Great place to get you new vehicle! Plus the fella Josh Hartman was super kind and helpful for me and my husband on our shopping trip there!! Thanks Josh for our wonderful vehicle!!
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June 2023 by Lori Calvert
My car buying experience at McDonald Ford last week was the best car buying experience by far. Thank you to all the guys at McDonald Ford for an awesome experience!!! I love my new mustang!
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May 2023 by Brooke Frost
Got a great car, at a great deal.All the employees were very friendly and helpful.Would recommend 10 out of 10.100% satisfied with my purchase today!!If your looking for a great ride go take a look.:)
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April 2023 by Leah Rose
Outstanding! I was instantly greeted by Steve with such respect! He made me and my kids comfortable and always made sure to check and make sure we were still comfortable! I would recommend working with Steve to anybody looking!! I also loved Rick he was helping play with my kids who got ansy from waiting! Deff a family oriented business! Worked with Dave and he was a great person, very helpful! Honestly 100000/10
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April 2023 by Ryan McNab
Stay away from the quick lane. They advertised a special on a LOF/Tire Rotation and when you go to pay the total is double what the special is. Very dishonest. You show them the special total and they still don't honor it. This is my second time coming here and my second bad experience. I will not return.
