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December 2023 by BRM
New ownership has been amazing to deal with, plus I Iove that they are a local family. Units are clean and temp controlled. The central location makes them safe and secure. Added bonus: the website is very user friendly for easy rental and payment!
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May 2023 by Flawlessly Finished
Temperature controlled and feels safe
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November 2022 by Google user
They do a false advertising they don't have climate control storage. I call and ask for and every location I ask doesn't have climate control. I Ask the guy to tell me which area they have climate control and he just hang me up.
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October 2022 by Brett Glad
They do a false advertising they don't have climate control storage. I call and ask for and every location I ask doesn't have climate control. I Ask the guy to tell me which area they have climate control and he just hang me up.
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August 2021 by Sharon Scott
You guys were really great with helping out with any problems that have came up.
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February 2020 by Jordan DeGraaf
They make storage simple and easy. Very nice people to work with. Options to pay online and set up a card to run automatically each month. Highly recommend!
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October 2018 by Ed Buening
It was very easy to set up a storage rental on line. The staff then was very helpful in completing the process.
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October 2018 by cindy buckner
Super friendly and helpful staff. Very clean storage units.
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September 2018 by Kristan Zachow
Everything was very easy to get started. Being able to start and pay online was a huge plus!
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October 2017 by HOPE BARNES
Poor customer service, continued to raise the rent. I had my stuff in storage since 2014, storage group was not the original owners. I cleaned it out... bugs, all wooden furniture had mold, and every box had a layer of dirt/dust. The storage group was not accommodating and it was all my moms stuff from her house, she passed away. It was all our memories from when we were kids. I recommend you choose either a different storage place or different location. The storage group did a great job updating there locations...
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July 2017 by Linda Urey
Very pleasant easy experience !!! I highly recommend this company 😊
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July 2017 by J B
Looking for climate-controlled storage in the Grand Haven area and the Storage Group units at the 3580 Pontaluna location fit the bill - clean, cool, dry, easy to access.
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June 2017 by Nora Karr
Friendly and helpful service! They make it very easy to make my payments automatically every month. Also, I think the monthly rent is reasonable and the unit seems safe and secure. I'm happy to have found them!
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June 2017 by Andrea Anderson
My unit at the 3580 Pontaluna location is super clean, dry, and easy to access. I love not having to provide my own lock, having access to rolling carts, and how clean it is. Definitely puts me at ease knowing my belongings are safe!
