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December 2023 by Natalie Harrison
Never had a problem....EVER....Very polite, friendly, and informative when you have questions that need answers!!!!
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October 2023 by robert marshall
The employees ability to go above, and beyond are exceptional! I love this credit union!!
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October 2023 by Joan Baker
Love dealing with the tellers at DFCU. Always friendly and helpful.
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September 2023 by ERITH OCHOA
They never wanted to open a bank account, it looks like they are very racist, I do not recommend this bank
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August 2023 by Mothra
In July somebody used my debit card number to shop at an ATT store in Austin Texas. They drained and overdrafted my account. I've never been to Austin Texas, (Michigander,) but DFCU refuses to reverse the charges due to "insufficient proof." You'd think the fact that every single purchase around that time was done within a couple of miles from my home would be proof enough. I highly DO NOT recommend DFCU.
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August 2023 by David Guillory
In the years that I've been a member of this Credit Union, I have never had any problem. Their staff have always been friendly and helpful, and have always taken care of my needs.
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August 2023 by Veronica Dixon
Customer Service is excellent I a so glad I am a.member the service is.better than any bank
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July 2023 by Malady Blanch
The branch I went to charged my account until it had no money in it then shut my account down so I can’t get another one. I feel like the Ann Arbor branch did not want any Black members and they didn’t respect me as clients there at all. Several times I called to change my information in my pass code online was also changed and I couldn’t get access to it and now I can’t be a part of the DFCU banking. They ripped me off.
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July 2023 by Pete Bommarito
Very professional and knowledgeable. Staff is friendly
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July 2023 by I Ismail
I regret opening a bank account here with this bank, you can never reach anyone over the phone if there’s a problem with a transaction or a problem getting money from the atm especially if you are out of state traveling. I also noticed i am being charged a $1 “statement service fee”. This bank has caused me so many problems while traveling and I can never reach them over the phone and if I am able to then theres always long wait times like over an hour. This is a pathetic bank and I will be cancelling my accounts when i get back in town. I would recommend to anyone not to bank here and use a bank thats more common and more available to customers.
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March 2023 by Ursie Jackson
I Love DFCU they treat me like family .
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March 2023 by Chris Smith
My personal experience with this office is they are standoffish and not helpful
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March 2023 by Richard LeBlanc
DFCU is excellent in all ways. Whether securing a mortgage, parking money in savings or checking, or offering free classes having to do with everyday living and the expenses that come with it, they are the best.Notable are two people we have interacted with on multiple occasions: Wendy Hewitt and Charles Hoff. Each of these people are representative of exactly what you wish to have when you seek advice or help with financial matters.In addition, the staff members at the Garden City branch location are top-notch. It is always a good experience there.We offer a full Five Stars to Wendy Hewitt, Charles Hoff, and the entire DFCU community.
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March 2023 by austin brown
DFCU is the best bank to be with i would recommend it to my family and friends anytime
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August 2022 by Keena G
The branch customer service is most often untrusting, rude, and many times refuse to listen. This particular branch location unfortunately spoils the reputation of dfcu credit unions. If you would like pristine, care, and trust during your visits at dfcu, do not visit this branch location.