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October 2023 by Ashley S.
Great store! Got a cute little jumping spider and all his supplies here. Staff is young and friendly.
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October 2023 by Liz H
We went to this store on a recommendation and we are glad we did! They have a wide variety of items for sale for many types of exotic animals. All the animals had nice enclosures clean enclosures and what looked like proper diets, especially for birds. I've also never seen a pet store actually have the requirement to approve enclosures before selling an animal.The staff was helpful and answered all of our questions as well! We will for sure he back.
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October 2023 by Ivy Cruz
I went in there looking to buy a pet one of the staff had a parrot on her shoulder I asked her how much, with the WORST attitude ever and an very degrading look in her face, just shuts me up and tells me “not for sale”. Honestly if she would’ve just been nice and told me “not for sale” and showed me to the birds that were for sale and talked to me about the birds I would’ve had no problem. But while I was leaving she kept giving dirty looks. VERY uncalled for especially since my mom and I walked in speaking Spanish!
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September 2023 by Jennifer Klekamp
Worst pet store I’ve ever been to my aunt had purchased a Parrot there years ago when I was little without me, knowing about it at the time the parrot died. My mother told me later on after I had purchased parakeets from there and they had also died and other animals as well, they are very rude and unprofessional, I’ve also spoke to other people over the years and they’ve told me similar stories about this facility. If you’re thinking of going to House of pets in Garden City good luck.
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August 2023 by Mali
I went looking for cat supplies. Not a big selection of it. Not a big selection for dig items either. This store had supplies for rabbits, reptiles and birds. They sell snakes, birds, fish, reptiles, spiders. Nice store but not for what I was looking for. This is the reason I gave it 4 instead of five. If this is what your searching for it's a great store for you.
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July 2023 by JoAnn Kelley
This store has a wide variety of pet supplies and treats and toys and exotic pets. They are also responsible as in needing proof of a proper enclosure for the pets they adopt out. Very responsible and refreshing to see!!
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July 2023 by Rodney Nichols
The staff here is amazing. They are friendly and knowledgeable. I appreciate the fact that the animals welfare is put over making a sale. Any store that makes you prove you can properly care for an animal before you can take it home is raising the bar for other pet stores in the area. I would absolutely recommend getting your pets and pet supplies from House of Pets!!
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July 2023 by Jan Hello
I absolutely love this place! The customer service is great and they are very knowledgeable about the animals. I have purchased my second set of rats. They are very healthy and absolutely adorable! This place is wonderful.
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July 2023 by Marc Forrest
Amazing store!! Friendly and knowledgeable staff, great selections, animal friendly policies to ensure they only sell to responsible pet owners (despite the rotten Karen's who yell about having to buy the things necessary to care for the animals). It was an amazing experience as we can't wait to come back.
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July 2023 by Tracey O'Brien
Had a great experience and learned a lot about our new saltwater tank!
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June 2023 by Lorelai Clapper
The ladies here were so helpful and nice. They made me feel so welcome and they gave me so much information to help me. I would come back here anytime I need animal help!!!
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May 2023 by Shakrara
We only really spoke to one employe/ the MANAGER but they were not helpful at all. I was in there with my daughter getting her a setup for our new leopard Geckos and we needed some help as this is our first reptile. The manager asked if we needed help, so I started to explain what we were doing. We got immediately cut off and told “we’ll what do you want” told her we were looking for substrate and she pointed at a bag and walked away. I think I pet store manager should have more care about animals forever homes. Not to mention we were making a big purchase at least $800 and while me and my daughter are talking about what we are getting she was literally yelling at us about how if we don’t buy it she has to put it all back and yadayada. Don’t come here unless you want bad customer service and to be strong armed into your purchase.
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April 2023 by Sean Slxys
i buy all my hamster stuff here to build her natural enclosure with a proper 11in silent wheel, eco logs, and cork logs. everything to have that forrest feel in my hamster tank ♥️
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March 2023 by Anna Wilbert
The staff are friendly and very knowledgeable about all types of pets. They have answered all my questions. They really care about the animals too you have to show proof of habitat to purchase. I go every week to buy my crickets here!
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March 2023 by Kristy T
A great selection of small animal and reptile products, reasonably priced and very well taken care of animals. Highly recommend!