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January 2024 by kenneth priester
This place is great , every time I go there the guy ( don't know his name ) is very helpful .
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December 2023 by Marilyn
Not professional at all, very rude! I will not return!!!
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September 2023 by Mayez Haidar
Excellent phone store helped me with everything I needed got me in and out THANK YOU CARL!
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August 2023 by Edward Jackson
Thanks Carl...we have been doing business with him for years. Always treats us well. Very helpful and takes time to explain all questions. He is our "go to guy"..
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August 2023 by Tashila Green
This store is the only one I will go to. Carl is awesome. He is always willing to help
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August 2023 by Hailee Halpin
I’ve been here a few times and really thought the guy was cool until he overcharged both myself and my husband on two separate occasions for two totally different issues. He will laugh and joke with you to get you out the door without realizing what is going on. When my husband pointed out the very obvious overcharge he said there was nothing he could do to fix it since he already processed the transaction. When I asked him why I was overcharged he told me to prove it and I could not pull it up on metro pcs website as I did not have access to the internet.
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July 2023 by Tracey Townsend
I was looking to upgrade my phone but was immediately put off by the overwhelming smell of cigarette smoke. The man working there made me feel like he had an issue with everything I said and was completely RUDE to me. As I was walking out he scolded me for where I had parked. I was in a clearly marked parking spot. There was nobody in the store or parking lot so it was even more puzzling that he said this. Carl needs customer service training.
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July 2023 by Faisal Al-abd
Carl hands down is the best in the game, not only is he a phone wizard but he definitely has the best customer service!!! Carl thank you for the phone and the free case for my son!! We will definitely be back and if I can leave a 5 star review everyday I would. Thanks carl!!
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July 2023 by Epty Mekled
I can’t thank Carl enough for his patience, and knowledge. He sat with me to truly ensure I’m happy with my purchase. His service was top notch.
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July 2023 by Robin Hood
If you want to pay or need help with your phone service, don't go in the morning. He's never there on time. He is very knowledgeable about everything, but to run a business, he needs to be there on time, every day. Very disappointed to have to go out of my way to find another place for my issues or payment. He needs to have someone to cover, when he's going to be late
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July 2023 by Omar Mourad
Metro PCS, run by Carl in Garden City, Michigan, deserves nothing short of the highest praise. From the moment I stepped into the store, I was greeted by a clean and inviting environment. The level of cleanliness was exceptional, with every corner spotless and well-maintained.The organization of the store was impeccable. The products and services were displayed in a way that made it easy to browse and compare different options. Carl's attention to detail was evident, as everything was neatly arranged and easily accessible. I never felt overwhelmed or lost while exploring the store.Carl's knowledge of the products and services offered by Metro PCS was truly impressive. He was not only well-versed in the latest smartphones and accessories but also had an in-depth understanding of the various plans and features available. Carl took the time to listen to my needs and preferences, offering personalized recommendations that perfectly matched my requirements.Moreover, Carl's customer service skills were exceptional. He patiently answered all of my questions, explaining the features and benefits of each product or plan with clarity and enthusiasm. It was evident that he genuinely cared about finding the best solution for me, going above and beyond to ensure my satisfaction.Overall, my experience at Metro PCS, under Carl's guidance, was outstanding. The level of cleanliness, organization, and Carl's extensive knowledge of the products and services truly set this store apart. I highly recommend Metro PCS in Garden City, Michigan, for anyone seeking top-notch customer service and a seamless shopping experience.
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May 2023 by Oo Oo
Bought an awesome Motorola cell phone. Mr. Carl was knowledgeable and thorough. Great products reasonably priced.
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May 2023 by Jon Partlow
I had an amazing experience with this T-Mobile. The customer service was outstanding, and the product was exactly what I was looking for.I was so pleased with the service I received.He went above and beyond to help me find the perfect item.The customer service at this location is excellent. Highly recommend.⭐️⭐️⭐️⭐️⭐️
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May 2023 by Marco Polo
They don’t answer phone at 4:00 on a Monday. Is this location still in operation?
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February 2023 by Michele Seward
Love this store thanks Carl for all you do
