The AT&T Store in Gaylord, Michigan offers a wide range of phones, tablets, smartwatches, and connected devices from top brands. Customers can choose from flexible prepaid phone plans with no annual contract or credit check, as well as popular unlimited data plans that include nationwide 5G service. The store's friendly and knowledgeable staff, including Stephen, Jeremiah, Kate, Scott, Steven, Paula, and Tryston, provide exceptional customer service. Reviewers praise the staff's patience, thoroughness, and compassion, even when dealing with difficult situations. One customer was impressed by an employee's fierce advocacy for a client facing unauthorized account charges. Overall, the AT&T Store in Gaylord is highly recommended for its great products, plans, and outstanding customer support.
Paula was so helpful in getting me set up w my phone & helping me understand my new phone & made it affordable for a senior on a fixed income, she is a big part of the reason I will stay with AT&T
August 2025
Couldn’t be happier with the switch I made. I was having nothing but problems using my phone at home with Verizon. I went in to AT&T, where Stephen and Jeremiah hooked me up with a great plan, phone and accessories. They’re both super friendly people and very knowledgeable about products and services. Thank you again!
June 2025
I was not feeling my best when I arrived. Stephan immediately moved me to a comfortable location and handled my transaction while showing a compassionate nature. Everything was handled quickly and effortlessly on my end.
