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March 2024 by Danielle Ellery
I stopped in to get a bulb replaced for my blinker and the GM was very helpful. He came out and installed it for me , also he was very informative on how the parts worked and explained how to switch it. He wouldn't even accept the tip that I tried to offer him.
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March 2024 by Nathan A
Frank was super kind and knowledgeable, and walked me through my coolant refill
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January 2024 by Hunter Williams
What can I say it's an autozone.
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December 2023 by Daryl Nichols
Stopped in today because of a weak battery. The employee came out to test my battery and couldn't find it. I told him I thought it was under the back seat but he just told me he couldn't help meHe was nice enough but not a bit helpful. I've always had good luck with Auto Zone until today
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December 2023 by DarReaper
The older gentlemen with the white hair I think his name was Adam helped put a light bulb in. Great service ???
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December 2023 by Marte Miller
AJ is a solid guy. Helped me find my way when I felt a bit lost. Thank you Brother
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December 2023 by Carmen Dusza
FANTASTIC! The store manager Adam was a true professional with fantastic customer service.
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October 2023 by Andrea M
Awesome service, even though we couldn't find the part I needed and we looked for every substitute. They really tried their best to help in every way they could.
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October 2023 by Dylan Taskey
They put up with me coming in 4 times a day for different cars and can actually conduct competent parts sales throughout. 5 Stars
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October 2023 by Kevin Douglas
The manager was extremely helpful and knowledgeable. They really helped me out. I highly recommend!!!
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August 2023 by Barbara Figel
AutoZone in Gaylord,Mi provided excellent service today. Adam was able to inspect clean and repair the faulty key fob I brought in. He was very knowledgeable and pleasant to deal with. In this day when many businesses care very little about their customers I rarely see the kind of help Adam provided. I will continue to provide my future car business with AutoZone and their efficient employees.
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August 2023 by Janine Grose
Called and had some parts transferred from Petoskey to Gaylord as I was traveling through that day and parts were waiting at the counter 5 minutes after quoted arrival. Adam and staff were very nice and quickly had me on my way.
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June 2023 by Donald Freeman
I've found that in the huge variety of vehicles my family owns that sometimes one parts store has the part you are looking for in stock, and some are cheaper than others. If one store says they are not able to get a part, you will probably get the same answer from the rest of the auto parts stores in town as well. Like the others, employees are pretty helpful at AutoZone, and will go out of their way to make sure you are getting the right part the first time! They have a wide variety of accessories if you're just looking to browse also.
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June 2023 by Sarah Marie Mattin
The lady working there was so professional and gave me the facts. I recommend this store for courtesy and knowledge.
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June 2023 by Steve Babcock
The customer service is done with excellence. I always find quality products for my automotive needs.
