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February 2024 by Christopher LAPLAUNT
Excellent experience and would return to buy future vehicles. The vehicle was very clean. The process was very informative and transparent. Sales representative was also knowledgeable on the vehicle being purchased and other comparable vehicles.
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February 2024 by Paul Martinez
Got the job done in a in timely matter ,got me on some day
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February 2024 by Tracey Dryovage
Snethkamp has been amazing in servicing my Grand Cherokee. Very efficient and friendly staff. Would recommend anyone to them both in Northern Michigan and Metro Detroit.
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February 2024 by Katie DuLong
I called on a whim and they had exactly what I was looking for!They were able to work around me and my schedule, and I was able to get everything I wanted and more.Jazzmyn was such an amazing car saleswoman, and I am so incredibly thankful that she was the one that picked up the phone!In a male dominated career, she FLOURISHEDI cant say enough good things about her, and I love my new car.Go here. Whatever you do, ask for Jazzmyn, you won't regret it.
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February 2024 by Lisa Draper
Very nice people. They had what I was looking for so they didn't have to sell me. Feel like I got a decent deal on a beautiful vehicle.
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February 2024 by brenda Borton
Friendly and efficient staff. Quick oil change. Noticed a light was out and was Quick to order a new one.
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February 2024 by Keith Johnson
Great service and very fast
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February 2024 by Mary LaVaque
Great experience everytime I am getting service on my truck. The two men who work the quick lube are always friendly and kind.
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February 2024 by Ken Spindler
Great fast service and good people!
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February 2024 by charles beebe
Best dealership I’ve ever bought a vehicle from. My salesman jazzmyn was extremely kind and professional. Would highly recommend this dealership as they have the best prices in the Gaylord area.
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February 2024 by Kari Tipton
I probably won't be going back to this dealership for repairs. I had my Jeep in for a sensor repair, should have been a 1 hour job, or so I was told. After 3 hours of sitting in the waiting area, with no word on my car's progress, I went to the service desk to ask if there was an issue. As I waked out to the service area, there were at least 3 workers standing in the garage joking about some of the dirtiest car's they've had to detail. When I asked Maria, the service clerk, if there were issues with my vehicle, she looked up at the 3 workers and said, " have you finished her Jeep, yet?" The 3 of them dispursed pretty quickly to the back. She proceeded to tell me that they're having trouble with the paint on the sensor, it's currently painted and they're waiting for it to dry to test it and it should only be a little bit longer. I go back to the waiting area and a half hour later the service manager comes in and explains yheyvhave the wrong part and I will have to come back another day for the repair. I came back about a week later and they completes the repair in abou15 minutes. They didn't charge me for a full hour of work or the extra for the new sensor, as it was more expensive than the wrong sensor they tried to use first. All and all, their communication skills are seriously lacking. I wasnt too upset about the wrong sensor because those things happen, but to leave me sitting in the waiting area for 3 hours without do much as a whisper really turned me off from Snethkamp. A simple 5 second explanation of " we're having some issues with the sensor" would have have been enough to ease my mind rather than silence.
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February 2024 by Mike Skaggs
Excellent service with super staff, made buying a new vehicle the easiest I have experienced. I highly recommend them to anyone shopping for a replacement vehicle.
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February 2024 by Gordon Russell
The personal were very helpful and knowledgeable.
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February 2024 by Courtney Ferry
Everyone was fantastic to work with. Made our experience very easy.
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January 2024 by Jesse Lee Beyette
This was a great experience. I really enjoyed the low stress, efficiency, and knowledge of our sales person, Jazzmyn Weber.Honestly. 10 out of ten ! They make it happen. Fantastic service team. Shout out to Robert Eisen for an effective timeline and simple explanations.We had a budget and a timeline both were exceeded.Thank you, team Snethkamp Chrysler.
