-
August 2023 by T Dickinson
We were visiting the city and only had large bills, so we stopped to try and get smaller bills for them. They wouldn’t do it because “you don’t have an account and it’s against our policy “.Huntington Bank had no problem doing it for us.
-
May 2023 by Francis J.
Would be a five star if on line banking app worked better. Local branch are great very kind and courteous. Debt card with draw limits are too low.
-
December 2022 by rob harig
worst bank, i have been with them for years and got locked out of online banking because i do not have a smart phone. stay away for them. Nobody at the bank branch or on the phone could do anything to solve the problem. i had no choice but to switch banks.terrible customer service!!!
-
September 2022 by Evan D'Agostino
Pretty good bank nothing else to really say about it
-
May 2022 by Tim Tim
Rudest bank tellers I’ve ever encountered. Definitely not the bank for you if you value customer service.
-
July 2021 by Kaitlyn Page
If you're looking for a place to get a mortgage or any kind of loan for that matter DO NOT use 5/3. I have been dealing with issues with them for months and every week I'm on the phone with them to fix the issue. Every time I think a problem is resolved I get a letter in the mail about some other fee I need to pay or that I'm overdue on a payment even though I clearly have records that it's been paid. The only reason I give them 1 star is because their employees in the call center are very nice and are doing their best.
-
March 2021 by Robert Sled
They refused to cash a personal check written to me by one of their own customers from their own fifth third account because the customer was from another branch in another town.And now today i couldn't get a stimulus check cashed because the teller has to make a call which put her on hold and had me waiting almost 15 mins before i simply went to walmart and had it cashed effortlessly with no questions.
-
November 2020 by jack blom
Went to the drive up window today and found there is 2 lines of cars backed out to the street. I find this situation every time I go there. I'm tired of waiting a half hour every time I go there. Why not open the middle station.Needless to say I wasted my time driving to town to get my banking done. I got better things to doMaybe I'll try getting there at 8:45 am on Monday so I can get done what I tried to do today
-
May 2019 by Jim Dekruger
I cashed a fifth third check and they charged me a $25 fee. Never asked if I wanted to open an account either, rip off!
-
March 2019 by Jeanne A Mcelrea
useless don't believe what they say
-
January 2019 by Ronalee Dawson
Useless! Scammers! I deposited a check that I deposit every month, not even a large amount and they put a hold on it for no legitimate reason and even tho it cleared the other parties account they refuse to give me MY MONEY!!!!!! Causing me to overdraft and charging me and the other people fees! Absolutely ridiculous! Not one person there has been helpful!!! WILL NEVER USE OR RECOMMEND THIS BANK TO ANYONE!!!!!!!!