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March 2024 by Bill Newcomb
Bought a game there but it needed internet which is my fault but then tryed to return it to the same worker that sold it to me and becuse i lost receipt they wldnt return it not even for store credit, he even rembered me, refused to look it up. Ill never shop there again. Poor way to run a busniess in my opinion. Very upsetting...
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March 2024 by Scott Rau
Don't really have a lot of games to choose from
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January 2024 by James Gilbert
I went to this GameStop with some of my friends and when I entered the GameStop, the employee, Matthew, proceeded to make fun of my car. After this comment I proceeded to still buy a $25 PlayStation gift card which when I attempted to redeem it, it had already been redeemed. This is absolutely ridiculous behavior and they will never receive my patronage again
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January 2024 by Moose Simpson
Not a bad place, good knowledge
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October 2023 by Jay Conner
Once you get over the smell of cheese curds and loneliness it wouldn't be so bad that is if the staff wasn't literally the rudest on the planet. Don't bother , order online , the staff is unprofessional , unknowledgeable and make it easy to see why Game Stops are following in the steps of other Archaic mediums , Blockbuster , Family Video , FYE etc etc. Deuces
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October 2023 by Oustan Riku
Friendly kind and very informative
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August 2023 by Kurtis Tulppo
If I could give it no stars I would this store not only is never open on time it doesn’t open until noon on the weekdays and 11 on the weekend if u can ever catch them open..
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January 2023 by Alex Brewbaker
Great place and the folks are very helpful and very knowledgeable on all the products they sell
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December 2022 by Karlee Williams
I'd give 5 stars but if I'm being honest the store always smells bad, and they don't have the biggest selection of used games, otherwise a great game stop!
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April 2022 by Momma 2mykids
Best GameStop in northern Michigan. Always willing to help and go above and beyond.
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March 2022 by Jessica Johnson
Game stop has really gonw down hill and this one is no different. Idk when this one will close down but I hope a better gaming store/arcade will take its place.
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December 2021 by Bobby Wasabi
TERRIBLE.Everything they have is extremely overpriced, but they buy it so ridiculously cheap there's no reason for it. I gave $240 for a used original Xbox One 1540 (they weren't familiar with model numbers) with no box, which is nearly $100 more than it's worth but I caved for the holidays. (They didn't force me to buy it, I understand that.) Anyhow, I drove 45 minutes home to set it up only to discover two loose AA batteries, of different brands specifically which is arguably bad practice, less efficient, and potentially dangerous. Whatever, I have batteries at home. HOWEVER,it came with a VGA cable rather than an HDMI! I called immediately to address this, and the response was "It should have came with an HDMI"No kidding! Their markup is higher than a hotdog at a ball game, and you'd find better customer service at a vending machine. Steer clear, The Kroger produce department is more tech savvy than anyone behind this register.Merry Christmas.
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December 2021 by Ronald Munro
Very helpful staff great place to visit
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November 2021 by Casey Kivel
So it's been over a week when the gaylord store ran my debit card and the system froze after swiping and accepting my money. When trying to finish my transaction we had to move to another register (we were paying with card and cash). After trying it again the card declined I check my card right there in the store and it took the money off the card. However after this and talking to gamestop reps over the phone I walked out 58 dollars short and no game or product for that amount. I'm told 24 hrs. And here I sit with no refund wasted time and a giant headache because it still hasn't
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September 2021 by Rich Clark
Nice store, good employees, friendly staff. Enjoyable experiance
