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January 2024 by Margaret Walther
We just received our new sofa and recliner today and the two gentlemen that delivered them were awesome, polite and professional!!!The furniture looks great and can’t wait for my last piece to come in. If you’re in need of any furniture in the future Great Rooms is the place to go!!
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December 2023 by Nicole Ellis
We purchased our furniture at the end of 2022, so my review is a little delayed. WeCouldn't be happier with our living room furniture, heather helped us with options and was there through the entire process, (even after hours!) the delivery guys were super friendly, the owner (sorry.. I can't remember his name!) was there when we had a couple issues after delivery and fixed everything to make sure we were happy.. I would definitely buy from Great Rooms again, and have referred them several times! Thank you!
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December 2023 by Sandra Smith
I came into Great Rooms looking for a mattress and hoping to bring it home within the next day or two. I always purchase my furniture there. Jake Armstrong was so helpful! He found me a great mattress with a great deal that I could take home same day. Couldn't have asked for better service! I highly recommend Great Rooms and Jake!
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December 2023 by Shelly Blankenship
Great experience! Garrett was exceptional in helping us find the perfect sectional to fit in our basement. Caleb delivered and set up the couch and was quick and very professional. We are absolutely thrilled with this sectional! Thank you!!
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November 2023 by lynn Miller
What a wonderful experience purchasing Living room furniture at Great Rooms! We were recommended by our neighbors and we were not disappointed. Steve was a joy to work with. He was very knowledgeable and not pushy. Showed us options, understood what we were looking for by listen and spending time with us. The quality of the furniture looks wonderful. Can not wait to have it delivered to us. Thank you Great Rooms!
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November 2023 by Kimberley Patrick
Always great customer service. Heather is very knowledgeable and friendly. She has helped me with my last couple of purchases. Highly recommend. Friendly staff. Beautiful furniture. I love my new recliner swivel rocker! Thank you Heather!!!
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November 2023 by Susan Michelin
First time in the store and felt welcomed. Had been to Sandy's, but found more what looking for at Great Rooms. Ended up going back and making a purchase. If you go, talk to Steve.
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October 2023 by Crystal McLaughlin
Best furniture store in northern Michigan! Custom TV stand was well worth the wait and perfect addition to our bedroom!!! The dresser for loft is just as beautiful!
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October 2023 by LILIAN TARATUTA
Steve made our purchase at Great Rooms very pleasant. So appreciate his knowledge patience. We will definitely come back again even though we don’t live in Gaylord. Thanks again
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October 2023 by Steve Bataran
We would like to thank Garrett and his associates at Great Rooms Furniture, in Gaylord Mi. helping us purchase our new living room chair. The process went smoothly and the price was fair. Good job everyone!!!
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September 2023 by Leslie M.
Very friendly, very budget friendly if needed and high-end stuff very good quality furniture definitely worth stopping and looking at.
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August 2023 by Phil McCombs
Our purchase of a loveseat was a great experience. Both Heather and Jessica treated us in a professional and courteous manner. We’ll be back.
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August 2023 by courtney kunst
Heather was extremely knowledgeable and had a very non-pressuring sales approach. Everything in the store seemed like it was of good quality and there was great variety to suit many budgets and styles. I would definitely recommend Great Rooms to anyone looking for furniture.
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August 2023 by Jim Baron
Purchased a couch from Garrett who was very nice and not pushy. He took good care of getting everything set up for us and it was a really nice experience. A week later we spoke with Kim about the delivery and she was great. She set everything up for us according to our schedule which we really appreciate. And finally, we just had our couch delivered by Jim and Dave. What a wonderful experience! Two guys who are personable, professional and fun to talk too. They did a great job in setting up our couch and we couldn't be happier. Can't wait to see them again when we get our chair delivered in a few weeks!
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August 2023 by Sharon Thibodeau
Our salesperson, Steve, was great. He listened to what we wanted and steered us to our options. He was helpful, but not overbearing, and I appreciated that. We found several great options and the prices were very reasonable too. This is our second buying experience with Great Rooms and we will definitely shop here again.