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March 2024 by Sue Cybulski
I'm a frequent customer because the employees are helpful and knowledgeable.
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February 2024 by Laura Criddle
Great customer service.
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February 2024 by pat foshia
Gaylord PetSmart has very friendly workers and is knowledgeable about the products they have in the store.
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January 2024 by Ray Ban
I am sad to say this but I believe they have a high rate of returned DEAD fish...always happy to exchange them....I now have more in gas returning DEAD fish than I paid for all of my fish ......I have raised fish for twenty five plus years!!!
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December 2023 by Matthew Long
Great help when ever I'm trying to locate anything and a huge selection for my cats needs.
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December 2023 by ronnie dault
They help u with everything you can need and more and they welcome pets with open arms not like other places that claim welcome then act aggravated definitely recommend pet smart or Gaylord
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December 2023 by Necole Cherry
Our family adopted our cats from there they are awesome with all the pets.
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December 2023 by jimmy de boer
Very well organized with many grain free products for both cats and dogs. They also have cat adoptions if interested. The associates are well knowledged with all the products
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December 2023 by Taylor
I highly recommend taking your dogs here to be trained. Jess is amazing with dogs.
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November 2023 by loretta dewater
Always very helpful and friendly
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October 2023 by Liz Pazera
They are so much better than Traverse City PetSmart
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October 2023 by Heather Guin
Love the selection. We went for a carrier for my tiny puppy and they had just what I needed
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August 2023 by Annette D. “Grandma D.”
This store is very clean and the people who work there are very nice! I get my dogs treats here. I buy a variety and Ive gotten them a few times at buy 3 get 1 free! Plus i can take them inside with me.
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August 2023 by Kathy Wagner
Very helpful staff they helped us find just what we needed
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August 2023 by Darrell Partenio
I was in the market for a new aquarium for my beloved Hagrid. I walked into PetSmart and they had great sales on aquariums, decorations, and filters. The employees were friendly and helpful, too. He loves his new home, even though he is picture shy.
