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April 2024 by Dan Teelander
I get a Hot caramel marvel with an extra shot and a plain bagel with cream cheese. It makes my morning complete! :)
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February 2024 by Tyson Smith
Wouldn’t let me use my buy one get one free coupon because of some reason that made 0 sense at all so I ended up having to pay 17.30 instead of the 10.30 or so for 3 coffees two specialty and one brewed Will not come back to this location in Jenison the only good one is Baldwin right up the street.
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February 2024 by Tiffany Duba
Definitely not coming back here. The first time a few months ago there were issues with SLOW service at the drive thru window and today I went back to give them another chance and nothing has changed. Took my order right away but once I got to the window, waited 5 minutes just for someone to come to the window and take payment and then I see 4 workers doing lord knows what and ended up taking 15 minutes to make 4 very simple drinks, one being messed up. No apologies either so I won’t be returning to this location.
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December 2023 by Lauren Tromp
Coffee was good, and service didn't take very
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December 2023 by Morrise Monte
Meh, not my fave bigby, not a fan of them making a big deal of not giving you your order ahead thru
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October 2023 by Holly Raglin
The bagel with ham and cream cheese is amazing!!
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October 2023 by Daniel Ryktarsyk
Coffee is usually good, customer service is good, and the atmosphere is ok. I just find it hard to believe with tax, my beverage, a Mint Mocha, extra hot, extra shot, came to $9.19...I'm not sure how I feel about this.Parking: Plenty of parking spaces shared with other stripmall businesses.Wheelchair accessibility: There are not too many tables. Navigation in the store should be easy for a walker or a wheelchair.
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September 2023 by Katie Jones
Drive through was a long wait. However the staff member at the window was very kind and thanked me for my patience.
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September 2023 by Katie P.
The employees here are always really nice & this location was my go to for years, but lately the drinks don't taste like coffee at all, just an undrinkable cup of syrup. I think they really need to reassess what coffee should taste like, whether it's flavored or not.
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August 2023 by Elizabeth Krol
Great service - friendly and fast.
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June 2023 by Ella Peterman
I visited this Biggby location on 6/6/23 and was served by a very friendly man!! He was incredibly helpful and my drink was SO GOOD!!!! Omg it was the best Kickin Raspberry Mocktail I’ve ever had (and that’s saying something, because I get one almost every day)! The workers at this location are fantastic & I can’t say enough good things.
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May 2023 by Kylie Mosher
The baristas are nice... But look; my wife and I each get one drink and you can't get either of them right.My drink, which I get daily, has a 50% success rate of being right. The only thing I ask for that seems "special" is a strawless lid. Idk, maybe y'all enjoy killing the environment? Stop giving people straw lids as a default when strawless lids exist. Your plastic straws are bad and you should feel bad.My wife's drink is right about 10% of the time. She or I will ask for a kickin' raspberry mocktail. We get a strawberry mocktail about 90% of the time. I don't understand the confusion.Why is it so difficult to get two drinks right?
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May 2023 by David Stults
Great little coffee shop with a Drive Thru Option
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April 2023 by Terese Acou
I enjoy getting an iced tea here. Not a fan of the hot tea here though.
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March 2023 by Garcia02ish
I don’t understand why they took away the self serve coffee station I had to wait 15 minutes for a black coffee! A black coffee!! If anything the cashier should have turned around poured it and handed it to me. They need to figure it out because this was absolutely insane!
