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November 2023 by Lisa LaVoie
Stopped here after I was turned away by Walmart ?... I was rudely informed by the manager that they are apparently "by appointment only" now and couldn't get me in until next Tuesday....The guys at Oil Changers were AMAZING! I was in and out within 15 minutes and how convenient that I can stay in my vehicle. Very reasonable pricing and I oh so appreciate great customer service. I will definitely be back ☺️.
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November 2023 by Leah Carten-Crandell
Stopped in for a basic oil change and WOW! customer service here is fantastic! Michael was awesome with providing information on what my car needed, Nate was great with helping with oil and tires, and Will had great customer service and explaining to me the process! Overall 5/5! Was in and out in under 15 minutes, no waiting!
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November 2023 by Jadon Duncan
Michael and Nathan were great when I came in to get an oil change, they were friendly and speedy. They recommend based off of the book not just “what they recommend”. My car always runs great when I get outta there! Thanks guys!
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November 2023 by Brandon Sollner
Wonderful place to go! I think he runs the shop but that guy is nice, polite, fast, knowledgeable and doesn't upsell you on everything you don't need/will try to find you a coupon.You can tell some of the guys are newer but he does a great job double checking their work and having them ask for a verification before proceeding.I drive a fiat and I know it's not a common car. They have NY specialty European oil. They use my car as a teaching experience for new people and I do not mind because I expect it.11/10 would reccomend!
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November 2023 by Tony King
These guys were exceptional. They took really good care of me. Michael and Will are good people I highly suggest going here to get your oil change because these people are good hearted people
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November 2023 by Lee Feegreenz
Be very careful with this place. My 17yo niece went in for an oil change. Was told she didn't need her oil changed. However, they 'found' metal shavings in her transmission fluid and that she needed a flush. Naturally she was scared so she agreed and ended up paying $160 that she couldn't really afford because she's 17. They took advantage of a vulnerable teen. My niece was in tears when she realized she was duped. It's obvious they only care about money and will do and say whatever in order to get it. Absolutely sick & disgusting behavior. Owner claims to be a Christian but I doubt it. Asked for a refund but of course he refused. No surprise there. Professional scam artists who use the Lord to deceive others. Stay away! This place doesn't deserve to be in Jenison.
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September 2023 by Heather Picardat
Even with a coupon my oil change was waaaay more expensive than I would have liked. But the guys working there were incredibly nice, informative and personable.Services: Air & cabin filter replacement
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September 2023 by Erin Wiseman-Parkin
Amended Review:RE- Issue with radiator fluid:9/8/23: The Manager, Michael, in charge of the location, just got back to the shop after being out for a few days.Manager had reportedly tried to call us back earlier this week, but someone had written our phone number down incorrectly. Not his fault.After quite a search, they tracked down my Husband's # and the Manager was able to make contact with us today. We believe good-will efforts are being made to help with the situation!Will amend further as we go.----------------On 9/8/23 about 5pm: stopped into the shop by Michael's request and Michael and Will checked everything over again. Said things look good for now. They were very busy, and understaffed like most of the world, but were very sincere and still rechecked things over for us. We appreciate the sincerity of the employees.We will be back!!Reviews should never be intended to hurt or permanently damage a business. I believe that when things change, reviews should change as well. We are all human... Try to be a good one.
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September 2023 by C2Csissy
Had my oil changed here this morning in my 2016 GMC Sierra and the ENTIRE team was very fast and efficient and they tell me what they are doing as they go and I love the convenience of not needing to make an appointment. I will definitely be a returning customer. The techs were very friendly and professional. ????????
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August 2023 by Ana Reilly
The guys at Oil Changers in Jenison were the best! I know very little about cars but the guys took great care of me and took the time to explain everything to me. Roger, Will, and Cody were excellent and so kind and helpful. They were all very knowledgeable and helped me better understand what I needed. Thanks guys!
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August 2023 by Hunter C
I normally change my own oil and these guys were very helpful and informative. They were kind when I asked to verify the pounds of pressure they’d use. They were efficient and gave no b.s. when charging and offering replacements. Definitely recommend this sport versus the others in the area.Service: Oil change
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August 2023 by Amber Whitman
I needed an oil change before a road trip and chose Oil Changers. The two guys there were very helpful and politely answered all my questions. I appreciated their guidance and their ability to get things done quickly. They were not pushy in their repair recommendations either, which I appreciated a lot. I would definitely recommend Oil Changers in Jenison!Services: Transmission
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June 2023 by Emma Lamers
Went in for an oil change and they told me next that I come I would need my transmission fluid changed. They said they would top it off for me for free that day. The next day my car wouldn’t accelerate and my check engine light came on. Went back in for them to check it and they were completely unhelpful and sent me to the auto parts store next door. I eventually had my dad look at it and my transmission fluid was basically empty so we cleaned it and refilled and now my care runs perfectly fine. Don’t know what exactly they did but I wouldn’t trust them with my car again and if I were you I’d take my business somewhere else.Services: Transmission
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June 2023 by Perla Gomez
Michael, Will and Roger worked efficiently. I got an oil change and transmission fluid change. I was presented with my options clearly. Cleaning up the windshield was appreciated. I noticed there were dog treats off to the side for the fur babes, pretty cool.Will be backService: Oil change
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June 2023 by Jennifer
This place has the best customer service. Valvoline messed up my oil change last time enough I had to tow my car to the shop. I came back to them as the Valvoline claim adjuster didn't reimburse me. I came to Oil Changers today and they made everything right. I recommend this place to everyone
