Members First Credit Union is a caring and trustworthy financial institution that values its members as owners. The staff is friendly and dedicated to helping members succeed by building relationships, listening carefully, and finding solutions to minimize financial stress. While some branches, like Gladwin, are praised for their kindness, there are concerns about slow service and the need for more qualified tellers. Despite this, many members appreciate the helpful, understanding, and welcoming environment that makes banking easier, even when changing banks after many years. Overall, MFCU prioritizes member happiness and support.
The Gladwin branch has friendly representatives, but they really need to work on their speed. Other banks in the area process customers much faster. They need more qualified tellers.
October 2022
Been going here for quite awhile. Best bank so far.
June 2022
They’re always very helpful, and I’m in and out in no time!