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November 2023 by Benjamine Coughlin
I had an outstanding experience. There was no misinformation, and every detail conveyed through text and email accurately reflected the dealership encounter. It was the quickest leasing process I’ve ever encountered. Highly recommend.
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November 2023 by Jessica Ouillette
I had a fantastic experience purchasing my vehicle with Gary LaMay He was friendly, responded quick and had clear responses. The day of purchase, he walked me through all features of the vehicle and followed up with me even after my purchase. I would definitely go through Gary again for my next vehicle purchase and will recommend family and friends to him as well!
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November 2023 by Jenna Danielle
Collin Turnipseed was our dealer and he was amazing. It took time with us, answered all of our questions. He helped us pick the perfect vehicle for our needs. I highly recommend AL SERRA for any new or used vehicle needs. We were very satisfied and love our new SUV! Thank you Collin for a stress free buying experience
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October 2023 by Colin Hile
Wow, what a smooth and painless experience. Ask for Jason F to help you with your purchase. He makes it a fun and seem less process, and takes the stress of buying a vehicle away! 10/10 recommend this Al Serra and Jason! They know what they’re doin! Thank you for making my dream truck a reality Jason!
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October 2023 by snow dragon
I wanted to make sure I left this review for salesman Adam Sharp. Adam was great to work with . I had specific criteria to meet as well as I work 2 hours from the dealership and Adam took my information and assisted me in every way possible to complete the sale . I will definitely recommend him as well as I would definitely utilize him my next vehicle purchase. Thanks Adam Sharp!
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September 2023 by Stephanie D.
Adam was fantastic! He was efficient, helpful, low pressure, paid attention to details, made me feel valued (no wasted time at all whatsoever), and went above and beyond. This is by far the best car buying experience I have ever had or witnessed (when I have been with others buying cars). As long as I live in this area, I will look forward to buying cars for our family through him.
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September 2023 by Karen G.
Went in to purchase used Subaru. During test drive the LOW TIRE warning appeared. Telling the salesman I wanted the tire "fixed" more air was put into the leaking tire. Apparently no one took the time to learn what was causing the leak. Before I was home it was LOW AGAIN. When I got into a tire shop an inch and a quarter long, quarter inch wide, screw portion was removed from the LOW TIRE. Someone at Al Serra Auto Plaza really should have evaluated the tire and truly repaired the leak. it is wrong to receive a car that has a flat tire in just a few days. A fair price was paid for the used vehicle, but its initial quality left a lot to be desired.
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September 2023 by Google user
Brooke was absolutely phenomenal. We have been working with her for over two months, in trying to find a trax for my daughter. She kept us updated with pricing and availability. Coming in on the day of purchase the process went smoothly. She handled all the paperwork and questions asked with financing. I would recommend her to family and friends.
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August 2023 by N Mason
Brooke was absolutely phenomenal. We have been working with her for over two months, in trying to find a trax for my daughter. She kept us updated with pricing and availability. Coming in on the day of purchase the process went smoothly. She handled all the paperwork and questions asked with financing. I would recommend her to family and friends.
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August 2023 by Celine Sooknarine
Greg was incredibly helpful during my vehicle buying experience. He helped me review my options and gave me expert insight into what option may work best for me. He took the time to go through vehicle features and find me a vehicle that aligned with my requirements. Being new to the US, car buying/leasing can be very difficult. Greg was very helpful in finding a payment option that worked well for me. He even gave me advice on how best to navigate getting car insurance prior to picking up the vehicle from the dealership. Greg went above and beyond! I would highly recommend him!
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August 2023 by Toni Robinson
Al Serra is awesome! Derek, Thank you so much for helping me choose my new car. You went the extra mile for me. I really appreciate everything you did to help.
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July 2023 by Michael Czarnota
We recently purchased our new EV from Al Serra in grand Blanc. the Cadillac Lyriq is a beautiful car and fun to drive. Our sales associate Jon Williams was fantastic to work with. Very knowledgeable on the vehicle and how to operate it. Purchasing the car from Jon was most the pleasurable car buying experience we had. Thanks Jon, keep of the good work!
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July 2023 by Marie Cornish
Cruz was extremely helpful and thorough throughout the whole process. I’m usually easily stressed but he made it an easy and fun experience. Thank you Cruz and Al Serra! I love my first Subaru!
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June 2023 by Stephanie Chatmon
Very Friendly. Knowledgeable. Made it a very smooth process. Even put a bow on car for me. I mentioned I always wanted a bow and he made my dream come true. Thank you JJ for all your help and for making my first brand new car experience one I wont forget! ;)
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June 2023 by Michelle Murray
Brian Miller made my car shopping experience a breeze! He was quick to find me the best deal with all my favorite options! I highly recommend him for all your car shopping needs!Loving my new Acadia!
