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November 2023 by Tyler Burmeister
Sam, our salesman was great. Not once did I not feel pressure or unheard, he helped me find the car I wanted. Originally I went in to look at one car, just wasn’t feeling that one. I was given a suggestion by Sam about something a little different, and it was exactly what I wanted. The whole process was seamless. Test drove the car and took it home the next day.
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November 2023 by Tim Schilling
It took a little longer than I had hoped, they are very busy. However it is definitely worth the wait. I have taken my vehicles there before and have not been disappointed. They put in extra work that I was not expecting to be done to make sure the vehicle is 100 percent when you get it back. Thanks guys for a job well done.
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November 2023 by Vicky Wagner
My Salesman is Kyle Odglen. I have used him for probably my last 5 cars. And have my whole family and friends going to see him. He gets it done at the best price very very nice man. Polite can’t say enough good things about him. He definitely takes care of his customers. Throughout the years, we’ve had a lot of things come up and he’s taking care of business. Throughout the years, we’ve had a lot of things come up and he’s taking care of business. I love having a salesman I can trust.
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November 2023 by Austin S
Al Serra Chevy does it again! I admittedly made a mistake when booking my appointment and booked it for a week in advance. We realized the error after arriving at the dealership, the service advisor (Austin) and manager (Cody) were super understanding and made an exception to squeeze me and my wife in their busy schedule. We were still in and out with two vehicle (oil change and tire rotation on both) in less than 45 minutes. Top notch as always, I’ve worked with Austin, Logan, Josh, and Ethan now in Chevy Service and am always treated like I’m their only customer! You just can’t go wrong with Al Serra Chevy for all your service needs!
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November 2023 by Sammie Schneider
I’ve leased from Greg White at Al Serra Chevrolet twice and both times have been a seamless, painless experience. So much so that I make an hour drive out to work with him. I gave him a call to discuss my options of getting out of my lease early and into a larger vehicle, and I was in my new vehicle the next day! Greg makes the car buying experience easy and quick, and is always available to help review your best options when you’ve had a lifestyle change. I’ve recommended him to family and friends and couldn’t be happier with my new 2024 Equinox RS!
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November 2023 by Pam Strawser
We purchased a new truck on October 31. Our experience at Al Serra was very good and our salesman. Kyle Odglen went above and beyond. He helped us so much with all the paperwork and getting the legacy program code enacted for us. We felt he answered all of our questions, and really put in, the extra work. Thank you so much for the great experience. We love our new truck we were recommended to come to your dealership and deal with Kyle and we are so thankful we did. Thank you so much again. Pam Strawser
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October 2023 by Rebecca Bill
Kyle always goes above and beyond for our family. This is the 4th vehicle we've purchased from him. He always finds the perfect vehicle to fit our needs whether it's pulling one from current stock, finding one from another location or ordering one. Kyle is dedicated, personable, and like family to us. We won't buy from anyone but Kyle. We can't thank him enough for all the wonderful years of service he's provided. Thank you so much, Kyle, for taking such great care of our family!
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October 2023 by John Fox
We had a great experience buying from Al Serra. Our schedule is so busy these days with meetings, appointments, events,..,etc. Our salesperson (Dan) from Al Serra went out of his way to show a vehicle and help us with paperwork. In both cases, he met us after hours at a location convenient to us. No way we could have done this if he hadn’t gone the extra mile. To top it off, Dan found us our best deal, which was fantastic! My next stop for a new or used vehicle will be at Al Serra.
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October 2023 by Gary F.
My daughter bought a car at Al Serra. A 2010 GMC Terrain and paid $7,200 for it. Had a clunking sound coming out from underneath of it. My daughter took it to another GM dealership and they couldn't get it on the Hoist cuz the frame was rusted so bad. She called her salesperson and was told by her it was sold as is and they don't check them out so it was her problem. A few months go by and she takes it back in to the other GM store they finally get it on a hoist and the rear axles spring can't be mounted to the frame cuz it's rusted so bad which is a huge safety issue. I can't believe Al Serra is selling cars with without at least checking safety. That's a huge liability on their part to put a customer in a car that is not safe and tell them well it's as is we're not doing anything. She just put a new timing belt in it and now the car has to go to the junkyard it's worthless. Shocking coming from Al serra , you think they were a better quality dealer than that. Buyer beware
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September 2023 by Laure Weakman
My boyfriend (Trevor) recommended Al Serra to me after he just bought a big fancy truck from them and raved about Al Serra/Gregg. I've never had such a relaxed, low pressure experience at a dealership. The process was super easy to find what I wanted, test drive, and start the paperwork process. Gregg made me feel comfortable and really went above and beyond in making sure I was getting exactly what I want. If I had to buy another car I would definitely go through Gregg again. I could not have asked for a better experience.
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September 2023 by Valerie Allie
Gavin was very polite with great people skills. He helped me while multitasking his talents helping others as well. He explained things in detail and did his job effectively. Can't believe I actually bought a new used car! Beyond excited!!
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September 2023 by Elizabeth Zito
We had such a wonderful experience with Dan. He made buying our new traverse so easy. He did a great job of answering all of our questions and explaining all options to us. We felt like Dan was honest and really worked with us to get us the car we wanted. 10/10 will be back to work with Dan!
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August 2023 by Shelby Cornwall
Derek was amazing and so helpful! We weren't happy with the terms from our credit union, he got us approved for the vehicle that we wanted with terms perfect for us, in less than 24 hours.
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August 2023 by Tammy Stover
My experience at Al Serra was perfect. I could not have asked for things to go any better. Jeff Allard was friendly, knowledgeable and thorough. He was able to answer all my questions. The timeframe from start to finish was faster and more efficient than I’ve experienced elsewhere. I’m a first time Al Serra customer…. But definitely not a last time customer. 100% happy and satisfied!
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August 2023 by Joanna Luchenbill
Yet another amazing experience at Al Serra!A few years ago we purchased a vehicle from Al Serra and loved the experience. This time around we foolishly shopped around, again, only to get frustrated with other dealers trying to give us the least they could for my trade in and charge me the most they could for a new vehicle.Just like last time we found ourselves at Al Serra and just like last time we were relieved to skip the bartering, we received an extremely fair price on our trade in, and we found ourselves paying a lower than blue book price.If you haven’t experienced the Al Serra experience you are missing out on a stress free, no haggle, get the best price the first time..experience.This is the only place to buy a vehicle hands down!
