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January 2024 by Jon Hux
No communication on explanation of supplement to total loss my vehicle or how the insurance process works. Would not recommend
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January 2024 by Paul Watson
Worked on my truck with hail damage and looks like a brand new truck. Very pleased with the communication and professionalism.
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November 2023 by Vonda chuckran
Very disappointed with the estimated completion time for my vehicles repair. I was involved in a minor accident and my insurance company recommended this business. Once repair approved, a check issued by my insurance company, and I found myself "stuck' with this business. At the time of scheduling repair and also when dropping the vehicle off for repaires, I inquired on approximate completion time for vehicle repairs and was advised consistently, 'a couple weeks'. I was surprised because the pricing estimate (provided to my insurance company) detailed less than 40 hours of labor involved for the entire repair. When a vehicle is scheduled for repairs, that vehicle should be serviced/repaired once dropped off. I had the expense of a rental car fee during this time. I recommend using a business that can provide a reasonable and more accurate 'estimated completion date'. They are the professionals and as a business should be able to coordinate/calculate the incoming work load to staffing for job completion. I try to support small, local businesses in my community, however I cannot recommend this business.Services: Body & Trim
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October 2023 by adam tambs
Took my truck in to get the windshield/roof repaired after eating a sheet of ice. 4 months 3 windows and it finally doesn't leak anymore.... Now my interior trim has all sorts of new cracks! Not an awesome experience but the people are friendly.
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May 2023 by Anthony Porzio
A simple 4 day job took 2 weeks. They were annoyed by my wife and I calling to ask if my truck was done yet. Why have good customer service or care about your customers when insurance is paying for it! To top it off, when I finally got my truck back and left, I looked into my rear view mirror to see a sticker that was supposed to be on my windshield. This probably wouldn’t have bothered me too much but I watched an employee back my truck out of their shop when I arrived to pick it up. The detail my insurance company said would be done for using a preferred vendor was shameful. Can not recommend to anyone!
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May 2023 by Clifton Stokes
Professional. Good service. Work well with customers. Good results from previous work.
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February 2023 by M Corey
I had to have my fusion repaired after hitting a deer. They were recommended by a friend. I am so thankful for the staff here. Not only did they do an awesome job repairing my car, Scott and another guy was a great help in some other issues also. Thank you all so much! Very much appreciated!Services: Painting
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February 2023 by Brittney Carmichael
I dealt with Scott for my repair and it was a pleasant experience. They got my car done way faster than expected and got me in a week earlier than originally talked about. I’m very pleased and highly recommend.Services: Painting
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February 2023 by Melissa Corey
I had to have my fusion repaired after hitting a deer. They were recommended by a friend. I am so thankful for the staff here. Not only did they do an awesome job repairing my car, Scott and another guy was a great help in some other issues also. Thank you all so much! Very much appreciated!Services: Body & Trim
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January 2023 by Ann Heusted
They replaced the fender and everything needed to make the turn signal which had gotten smashed by the deer. It made the van look beautiful and brand new even though it's a 1997. I was pleasantly surprised to see that they detail clean the inside of my full size van also. They did a very nice job and gave great service. I really enjoyed the emails that kept me informed everyday about how they were coming with the repairs.Service: Body & Trim
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November 2022 by Katherine Livingston
Overpriced and overrated. Won't use again. Seriously over $500 for two FRONT radiator hoses. I got HOSED for sure
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July 2022 by Catrina Mraz
Had to have my car repaired after a deer hit it. The damage wasn't super bad, but it would still need fixing. The guys here got me an estimate the same day of the accident and though there was a bit of a wait due to parts, as soon as they were able to get me in, they called me. The process was very smooth from beginning to end and they gave me progress updates throughout. The work they did was great and the car looks as good as new!Would definitely go to Auto Pride for any future work, and recommend them to someone looking for a repair shop.
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June 2022 by Jesse Kozora
The manager (Ron) & staff we're great to deal with @ the Auto Pride Grand Blanc location. Getting progress updates made it possible to continue day to day life knowing my vehicle was being made whole regarding quality, safety & appearance.The job & work involved just for my vehicle was crazy extensive let alone taking care of others vehicles & yet I have a well repaired vehicle that resembles quality, safety & expertise.Thank you to all of you at Auto Pride in Grand Blanc.Thank you to all the staff also involved at the Flushing location that were involved in repairs etc.I will honestly say the appearance & quality of the repairs as well as how the vehicle drives & runs are better than the original manufacturers build.I highly recommend Auto Pride Collision in Grand Blanc.Services: Body & Trim
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June 2022 by Brenda von Linsowe
We've used them many times in the past decade. They do outstanding work. The people that work there are courteous and the pricing seems fair. We recently had work done after a minor hit by someone in a parking lot. They fixed our car fast and even washed and cleaned our vehicle inside and out.What a cool surprise.Service: Body & Trim
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June 2022 by Tom Dickerson
Customer service was great, they were very busy but were still able to get me in. They did a great job in a timely manner, and the detail job was wonderful. Thanks y’all.Services: Body & Trim
