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December 2023 by Marissa King
Justina Keller was so helpful and provided great, comprehensible, friendly service. Im a young person looking to get smarter with finances and invest and she helped me so much. She gave me options, advice and was super open about everything. She genuinely seemed concerned and interested. Will definitely go back to her!
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February 2022 by Donald York
No waiting with friendly service.
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October 2021 by Catherine Miller
Friendly staff
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June 2021 by Bryson Cafasso
Terrible customer service.
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May 2021 by Noel Blazen
I’ve been a member at multiple local credit unions. Financial Plus is my favorite of them all. Great customer service. They have all the apps and digital banking if you’re comfortable banking using the internet.
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December 2020 by Tom Dean
Great interest rates, and decent service in person, but good luck getting help online or especially over the phone. Banking has become such a hassle, and this place is among the worst experiences I’ve ever had trying to call someone at a local branch office.
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March 2020 by karter landon
You cannot reach anyone at a branch location over the phone. Horrible for business.
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August 2019 by Diyar Assoofi
not easy to get help over the phone or on line !!!
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October 2018 by John Palmer
The credit union put a 7 day hold on a certified check from a bank down the street - ridiculous. When I questioned it, I was told my only other option is to have the check returned to me.
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April 2017 by Melinda Stone
I really enjoy being with Financial plus credit union. I had this account when I turned 16 (almost 43 now) then when I got married I switched to ELGA (which I also loved) then after my divorce I tried Genesys (would not recommend) and then came back to Financial plus! I got remarried and my husband and I have a joint account through Security Federal Credit union and they are horrible. So I have been with a lot of different credit unions through the years and would definitely recommend FPCU!
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April 2017 by Rosie Cine
Very good interest rates. Good service. Friendly helpful environment.
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September 2016 by Ken Maunder
I got a loan for an ATV but the credit union keeps hassling us about obtaining comp and collision for road use. We have insurance coverage through our homeowners but that is not what they say is needed. **************An ATV is not street legal, so of course, no one will insure it. *************** Eventually we get it resolved, only to have the same threatening letter the next month that they are adding hundreds to our loan amount for not getting proper insurance again. We have solved this problem 3 times already, but it still keeps happening. It is like Groundhog Day dealing with their loan department.
