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June 2023 by jagger amerson
I went inside this place real nice friendly customer service from Erin was very help definitely would recommend anyone to get there ring resized and was show things about ring I didn’t know
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March 2023 by Jim Gregory
oh my gosh, Grand Jewelers is absolutely amazing! from, the moment you walk in you feel like family!! took my wife's wedding ring in to get fixed; we didn't buy it from there but they treated that ring like their own!! they went above and beyond with the repairs.. they made it look like brand new!!! my wife is still staring at it like the first day it was put on her finger!! this is truly a family store that takes pride in everything they do and make you feel apart of their family!! we will for sure be long time customers!! also, Erin treated my son like gold and that might be an understatement... he is already wanting to go back and has his Christmas list in the making!! thank you soo much for an amazing experience!!!
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December 2022 by Simone Arora
I had a ring issue (ring was purchased from another seller) and Erin helped give me all the options I had, helped me fight for my correct ring from the other seller, and explained everything they could do if the other seller didn’t help me. Definitely recommend Grand Jewelers - they’re so patient and kind.
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November 2022 by Kristin Van Hove (klvanhove)
I had a great experience at this jeweler. Erin was the absolute best. She helped me find a necklace like I wanted in my price range. They were not pushy, what so ever, which made the shopping experience much better! After leaving I knew exactly what I was getting and learned a few new facts about gold. Definitely coming back!
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October 2022 by Debra Fulkerson
Harry is awesome. He has repaired and appraised a few pieces that are very precious. I trust them completely. They have beautiful jewlery!
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August 2022 by Andie L.
I had a really lovely experience at Grand Jewelers. I had plans to find a wedding band and they were the first stop and only one I made. Erin was very helpful in finding a band that would compliment my beautiful engagement ring. The band arrived on time based on the estimate and I was so pleased with my engagement ring resizing. Communicative store!
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July 2022 by Zhraa Mohammed
This is the only place I go to fix any of my jewelry and delicate gold pieces. Not only is the staff amazing, but I truly feel like I’m always in good hands here! If you want excellent service and amazing results, I would highly recommend this place—look no further! ?
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May 2022 by brandon doner
I purchased an engagement ring for my now fiancee (she said yes!) from Grand Jewelers and could NOT be happier with my experience. I live in Ohio and had NO idea what I was doing, but a friend from Michigan recommended them and they were FANTASTIC!They worked tirelessly with me over the phone and exchanged photos of options and progress with me and were so helpful and patient. The customer service was out of this world! THANK YOU, Erin!The ring turned out beautifully and my girl could NOT stop staring at it.HUGE recommend for anybody looking for a jeweler.
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May 2022 by LilSweetHeart874
Just had ANOTHER absolute best experience with grand jewelers! Their staff is amazing! Not only did we go to them to pick out my ring, I go to them for all of my jewelry needs! I needed my ring cleaned and apprised ASAP they made it happen. Will definitely be back!
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May 2022 by Casey Anderson
Bought an engagement ring here about two weeks ago. Got the staffs full attention while at the same time never feeling pressured to make a purchase while I was shopping and educating myself.After purchase the rings were quickly resized and they look great! Very happy customer and will be going back!
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May 2022 by Kara Baldwin
Just had my ring from Grand Jewelers resized by them last week. Wonderful, friendly customer service, quick turnaround, and affordable. Erin was a dream to work with and Harry's craftsmanship is next level. By far the best jeweler in Genesee county!
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May 2022 by Jim Sr. Smith
Manager is taking a lack of accountability by allowing the employees to reach out to customers and harass them. I hope they reconsider and terminate her immediately. Her actions are inexcusable.
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May 2022 by Alyssa Dillenbeck
Employees think it’s ok to harass customers for a bad review. Unprofessional. I won’t go here for any jewelry needs.
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May 2022 by Mr. Robert
Great establishment. I have been coming here for over 15 years and the entire staff have always taken care of me.
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April 2022 by Erin Knoll
Unprofessional! Shame on you
