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October 2023 by Gregory Shafer
William is rude and sarcastic, and he's nothing but a tech. I complained numerous times about him. No luck. I'll go to Rite Aid.
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April 2023 by Ebony T.
They did not have my pick up order ready, I got a voicemail 15 minutes before I was scheduled to pick up my groceries, I was already en route. when I arrive the sales associate said they had called and my order was not ready. She said they would call me when it was done. Pickup closes at 9:00, it is 8:45 and I have not heard from them... so I call and they say my order is still not ready!! I ordered the items at 3:00 this afternoon for dinner to tonight, the order was supposed to be filled between 7-8. The service and attitude of sales associates is abysmal.
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April 2023 by Maurey D.
My wife has stated that this is by far the worst Kroger store because they are always out of items. Sunday 4/2/22 I went to Kroger's to get coleslaw sauce; there was none on the shelf, so I decided on a different meal. Today 4/6/23 I went back to Krogers and saw the coleslaw sauces were still not on the shelf. I asked a employee if they moved the item somewhere else, she looked the item up and stated we have some in the back. I patiently waited, 15 minutes later the associate comes out and says they must be out. THANK GOD WALMART....I'll never doubt my wife again and won't be back to Krogers
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February 2023 by Randi N.
My elderly mother went into the store to get a Lowe's gift card and was overwhelmed by the selection. Her sight is failing. She left very frustrated and defeated. Today is birthday party for the person she was buying the card for. we ordered our cake from your store also. My dad was going to come pick up the cake for my mom.. I called ahead and spoke with employee by the name of NICOLE (not sure of spelling) She went and grabbed a Lowes gift card and went over to bakery and put it on top of cake so my dad just had to pay for cake and Lowes gc at one time. She went beyond the call of her normal duties She did not hesitate to help and was so very kind and pleasant. Thank you Nicole .. Your kindness went a long way today Kroger is lucky to have you and I wanted them to know it... Much AppreciatedRandi Novak
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December 2022 by Vinnie G.
Extremely poor service and attitude from the management at this Kroger. My experience at this Kroger did nothing except ruin my night. Hope this was just a "bad day."
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December 2022 by Marcel Henderson
This place has changed a lot over the last couple years. Extremely rude staff, and long wait times. With so many others options (Rite Aid, Walgreens, etc), there is very little reason for anyone to put up with their ignorant staff.
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November 2022 by Allison R.
This is a decent sized Kroger store. The parking lot was a bit crowded when we stopped in on Saturday to pick up some salads and desserts. The store was clean, inside and out, and they had just what we were looking for. We got two Kroger brand bagged Caesar salad kit mixes with bacon bits, some pumpkin chocolate chip cookies, and a strawberry cheesecake. Everything was delicious and the prices were fair. Great spot for everyday essentials.
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November 2022 by Donnie Thomas
Very rude staff, better off going to Rite Aid.
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April 2022 by Ericka Murdock
At Rite Aid a prescription we've had refilled many times expectedly rose and price by three times. After shopping around Kroger had the best price and they even hope this find a coupon to get it even lower than what we were paying at Rite Aid before the their price increase.
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March 2022 by Charles F.
Cashiers move slower than turtles and aren't very friendly. For people in the service industry you think they would realize customers are their bustiness. Store is hap hazzardly organized at best
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October 2021 by Jennifer S
Very slow service on getting things filled in a timely matter. Try calling about a prescription question and no one answers the phone. I’ve called several times in a hour or so time span and no answer, just get the automated system and than the voicemail. If they won’t answer the call, they surely won’t return a voicemail.
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July 2021 by Emie Gracious
My first time in this pharmacy and wont recommend it to anybody. I called before i came to make sure my prescription is ready for pick up and was said its ready. So i came to pick up only to know after 30 mins of waiting in the counter that i need to wait 1 hr or more and they will just call me if its ready. This place should not be in service very disappointing.
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May 2021 by Cody Schlunz
Worst pharmacy ever! 20 min turns into 40 min. Get your staff together! Terrible terrible terrible! I have a wife needing her scripts post surgery and they take their sweet little time as we sit at the window. Get it together!
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May 2021 by Amy Jarvinen
They are have given us the worst experience filling prescriptions. The pharmacists run my son right down to his last pill every single month. They are argumentative and will tell you a different story every time you call about your prescription. Either they say they don't have the prescription or they can't fill it because it's too early. Rite Aid offers way better customer service and will not lie to their customers. Do yourself a favor, forget Kroger Pharmacy.
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May 2021 by Blake Kurtz
Extremely slow service for filling prescriptions. Cannot recommend. Script was called in 2.5 hours ago. I get there and they tell me it’ll still be another 20-30 minutes to count it. I think they need someone with more fingers apparently.
