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February 2024 by Christopher Jones
Rude staff with language barrier
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December 2023 by Theron Austin
Always clean smiling workers
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December 2023 by E Marie
Had what I was looking for
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November 2023 by William Robertson
I been at this pharmacy for years and never experienced the level of rudness I've experienced the last time. The lady with thick English accent treated me very badly. She ruined my day and dirty bathrooms over there. I won't go back to this pharmacy
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October 2023 by Leann Smith
Every time i need a refill on a prescription i have to wait days for it. If i get the same thing every month why don’t they plan to have it on hand? I’m thinking of switching pharmacy’s
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September 2023 by Michelle Howard
I understand that not everyone is fluent in English and that everyone needs a job, however, when a person is working in an English-speaking-requiring job but can barely speak the language, and on top of that, get extremely rude, rolling their eyes at us when they were asked twice to repeat what they said, this becomes ridiculous!!! My mother was shocked with that girl’s sassy attitude!! She didn’t even want to leave this review but I’m going ahead with it to let management know that they need to do better. What was surprising to me was that I saw a similar review about who I’m sure is the same girl, but yet, she still has a job doing the same thing!!!
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September 2023 by Swashburn
Very bad experience with the skinny lady in pharmacy not understanding my questions in English, then getting rude with me.
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September 2023 by Adrian Kp
My wife’s been going to this pharmacy for 3 years but the last time, the slim girl in the pharmacy was very rude to my wife, first she didn’t understand any of her questions and gave her bad attitude. Isn’t it a job dealing with people’s medicine and life??? If they don’t speak English how rite aid can hire them in the pharmacy?????? She got someone who luckily could speak the language and again struggling to count money. We are going to transfer her prescription to another pharmacy after 3 years AND NOT GOING BACK. Very disappointed with this pharmacy!!!
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August 2023 by KritiKalFail 69
Bad experience with pharmacy staff I don’t suggest anyone going to this location
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July 2023 by Matthew Horton
Went to hill & fenton Rite aid to pick prescription. while I was experiencing pain, pharmacy girl couldn’t communicate in English, I had to repeat myself several times before she understood I guess. I was using very simple English and speaking slowly.I understand that a lot of people can’t speak English, but to put them in a position where communication is key doesn’t seem like a great idea. And just by looking at the ratings, I can tell that nobody cares about customer service over there.not happy with this location.
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May 2023 by Coree Johnston
Following an outpatient surgery, I visited Hill Rd pharmacy to transfer a prescription from a more distant pharmacy. Despite being the only person at the drop off counter, I was ignored by the stock boy working just five feet away for eight long minutes. If he had acknowledged my presence and informed me of a wait time, I would have been understanding. However, the only person who spoke to me was a polite individual at the front of the store who was also serving other customers. Frustrated by this experience, I have decided to never return to Rite Aid. Thankfully, there are plenty of other pharmacies to choose from. Given my pain and urgency to get home, Rite Aid's lack of customer service was disappointing and unhelpful.
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April 2023 by Terence O'Brien
I personally went to purchase 2000.00 dollars in gift card that I distribute to family member for financial help , and was rudimentary told no, now granted, there have been scams , but I had money in hand and where treated very , badly . Grant I blow my top , and cursed my head off and stomped out of the store, and was told never to come back. I feel I don't owe any body any explanation what i do with my money ..and how I spend it
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January 2023 by Anonymous
We just switched to this pharmacy and the pharmacy staff is rude and unprofessional. They laugh and snicker with eachother when you ask a question. What happend to hiring employees who care and provide customer service- without making you feel bad? When someone asks a question, you should actually listen and answer appropriately! They forget, that without customers, they would not have a job.
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October 2022 by Cathy Keener
Best pharmacy and staff! I won’t go anywhere else for my meds and injections.
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October 2022 by Kathleen Rapagnani
Friendly staff and pharmacy. Pleasant visits
