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May 2023 by Cozy Kealoha
I had to rent a truck from this location in the middle of February. Jesse (hopefully spelled correctly) was so helpful and polite that when I had to rent a truck once more at the end of March, I decided to rent from here once again.On my second trip in March, Jesse had locked the office to assist a customer who had arrived there earlier than myself and another customer. He retrieved the first customer their truck and made sure the customer understood all of the responsibilities that come with renting the truck.The second customer who had arrived and also found themselves locked outside of the office expressed extreme displeasure that Jesse was not at the desk in spite of the fact that we both witnessed him assisting another person. This customer took a very sarcastic, aggressive tone but Jesse had impressively diffused the situation. After calming them down, they were able to get that customer the information they needed and on their way quickly but without seeming like they were rushing them out the door.Then when it came to me, they had assisted me just as thoroughly as the first time they helped me. They made sure I understood all the terms & conditions for the rental. After retrieving the truck, that they had shown was very well cleaned, they went around the truck with me to make sure I'm aware of any previous damages, the condition of the truck, and that everything was good.I've moved a lot in my life and I can certainly say that some places can be downright dismissive. Jesse on the other hand was a joy to work with. If I ever end up needing to move furniture again in that area, I will certainly be going back to this one location.
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May 2023 by Jay Wright
Rented a car dolly. The experience was top notch. Jesse was very professional and made the experience easy.
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May 2023 by Nikhil Chikhale
Rented a van for day.Made online reservations.Jesse in the office was helpful.
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April 2023 by anthony stamm
Just did a pick one day trailer rentalExcellent service and hook up. Even let me borrow a hitch that they had when mine wouldn’t work. Great service and easy to work with.
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February 2023 by Michael Roberts
Jesse was very nice and helpful. I expect to be a repeat customer.
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February 2023 by Dvd Clytn
I'll tell you this place is where you want to rent from! Jessie made sure the vehicle was ready plus it was easy quick and painless! He also cares about the people renting from him when I came in he was taking a truck out of service because he didn't want it to break down on someone. its all ready hard enough moving make it a little easier on yourself and rent from Jessie
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November 2022 by max jackson
Always good service!
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October 2022 by Ashen
Jesse went above and beyond what I expected from customer service standpoint. I was surprised how clean the office was, and am looking forward to doing business with him again.
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July 2022 by Chad Ivan
I received great service. I'll for sure use them if they have the right equipment available. As with most U-Haul places you need to go where the particular item is available and luckily these guys had what I needed this time.
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July 2022 by Lea Brandon
I was able to rent equipment that I needed.
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June 2022 by Action Frank
Jesse went above and beyond what I expected from customer service standpoint. I was surprised how clean the office was, and am looking forward to doing business with him again.
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June 2022 by Levanah Draper
Easy process, friendly staff.
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June 2022 by 1suvgirl
I always go to the miller rd location where the old Kmart used to be. On the corner of miller rd and ballenger hwy. It’s a little pricey but it’s worth it. They are pleasant n helpful. Walk-in or reservation, they are there. I’ve done both and got what I needed. I think my last walk-in for a truck rental was the best.
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April 2022 by gvnhimpraise,
It’s a little pricey but it’s worth it. They are pleasant n helpful. Walk-in or reservation, they are there. I’ve done both and got whst I needed. I think my last walk-in for a truck rental was the best.
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March 2022 by Esummers Summers
Excellent service.
