Verizon in Grand Blanc, MI, operated by Victra, is highly praised for its friendly and helpful staff. Customers appreciate the knowledgeable store consultants and managers who offer a wide range of wireless devices, including phones, tablets, accessories, and device protection. Many reviews highlight the exceptional service provided by staff members like Nicole, Chloe, Mike, and Chris, who are described as kind, patient, and enthusiastic. Customers often feel valued and comfortable, especially those who find technology intimidating. The staff's professionalism, expertise, and willingness to go above and beyond create positive shopping experiences. Customers note that employees are not only knowledgeable but also genuinely interested in helping, making the store a trustworthy and enjoyable place to get new devices. Overall, the store is recommended for its excellent customer care, friendly atmosphere, and dedicated team that strives to connect technology to life in a fun and profitable way.
Cameron was fantastic and provided excellent customer service. He took time to answer all my questions that I had in regards to transferring services and explained thoroughly the various plans offered. Even it was close to closing he was not rushing me and was very attentive to my needs. He went above and beyond the call... read full comment
May 2023
Nicole was amazing. I needed a new phone desperately as mine was fatally damaged. She helped me with my new phone, transferring data, choosing accessories and did it all with a refreshingly sweet attitude. I love her!!!! And she laughed at my jokes. So important!!!! LOL
May 2023
Chloe was awesome! So kind and polite - and enthused about the product! Wish all sales people were as great. Give that girl a raise!!
