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March 2023 by Carson Seeger
We made a meet and greet for our dogs but when we arrived they were closed. We received no warning and drove 20 minutes. Will not be returning or recommending at this point
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February 2023 by Joe Nieusma
Hatty has so much fun each time she goes and she hops out of the car each time we return. Great staff!!
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October 2022 by Megan Tobin
My 100-lbs, 1.5-year-old Bernedoodle jumps out of the car and runs up to the door to get in for doggy day care! Mack can play outside all day if he wants or he can go in and rest any time. Mack has also stayed overnight and comes home happy and so tired. We are so grateful for this affordable option for our dog!
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May 2022 by Dawn Marie McDaniel-Bos
We highly recommend!Our Lola is so happy and cared for here. Doggie Detailing & Resort pay attention to the details of our very special girl and we couldn’t be happier! Thank you so much Krista and team!
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May 2022 by Danielle Harrison
This place is the absolute worst. I put down a $50 deposit to reserve a spot for my dogs to stay over the weekend due to a last minute work event. I feel like the deposit was a reasonable request. When I came in to fill out paperwork the day before they were going to stay, I was asked to pay the rest upfront in cash, which I did. At the absolute end of the transaction (after I already paid), they laid out shock/bark collars and told me that the dogs must wear them during their entire stay so they wouldn’t bark… THEY ARE DOGS! Both are rescue dogs who are very anxious, especially in unfamiliar places with unfamiliar people. The thought of them being shocked every time they bark is absolutely heartbreaking. I don’t feel like this is a common requirement. They can keep the deposit and even the “non-refundable” payment. I’m not going to put my doggies through torture. Screw the work event. In my opinion, it’s inhumane and completely heartless to shock them, and any facility that cares about the treatment and well-being of animals wouldn’t make this a requirement. Also… Very strange that I was unable to view the area the dogs would be staying in. Although I never followed through with bringing my dogs here, it was a terrible experience, and the fact that the shock collars aren’t disclosed anywhere online or even before paying is super sketchy and misleading. After talking with friends who live in the Grand Haven area, I learned they also had negative experiences with this business. This 100% not the place to send your beloved pets.EDIT::: I had to edit this review due the response from this business. The person who wrote the review and came in the evening they are referring to is my boyfriend… We didn’t want him to write the review under his name because we were still fighting to get back the money we paid. Their response addresses absolutely none of the concerns we have/had. I would take this as a sign not to bring your pets here.
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May 2022 by michael swiatek
We love this place for our dog and he has great time when stays. Great care and treatment of our baby!!
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April 2022 by Lenny Kwekel
Wow, my eyes have been opened...we had to try another place because she was booked up...we'll stop going here and go to the new place from now on. This lady is a handful to deal with, you have to jump through so many hoops to board your pooch - where do I start? Cash only (checks aren't good here), full payment in advance - need to put down a deposit - need to prepare individual bags of food for each meal - scolds us for a minor grooming issue - did not give us our deposit back over Covid, or even apply it to our next visit even though we canceled over a week in advance - all of this and she is one of the most EXPENSIVE in the area. No thanks, we'll go elsewhere. The lady at the new boarding place looked at me like I was crazy when I asked if she required all of the above.
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January 2022 by Brian Schoeberle
Friendly and helpful staff. They take cash only. They treated my dog with care while I was away from home. My dog isn't neutered so there was an additional fee and he wasn't in group play. If your dog isn't neutered then look elsewhere for socialization.
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January 2022 by Ann Hatfield Grahek
Our Rosie absolutely loves Doggie Detailing & Resort. We have done both daycare and overnight stays and she is so excited to go back she jumps out of the car. The owners and staff take great care of our giant baby (bernese/pyrenese mix puppy). So glad we have found you.
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September 2021 by Jared Plemon
Amazing place. The owner and staff are great and Finn absolutely loves going there!
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September 2021 by Jennifer Gabriel
They love George!
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August 2021 by Heather Mowrey
Dogs love it! They get socialization and to run around and play as much as they want! They are wiped out when they get home! Very friendly and caring staff!
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July 2021 by Kimber Talley
We love love LOVE Doggie Detailing. We would never trust anyone else.
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July 2021 by Becca Monroe
My baby boy loves it here. He is so excited to see everyone each time we go.
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June 2021 by Charlie Romeo
Very friendly staff! Highly recomended !
