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December 2022 by Brett Heppler
Do you dream of negative account balances?Are you salivating with glee upon the news of double mortgage payments being pulled consecutive months?How about fantasizing when a home refinance changes with faulty/skewed numbers the hour before closing without being informed?Do you wish for your life to be filled with romancing emails in your inbox about 5/3 co-workers consistently misinforming each other?Do you prefer different banking departments not being about to communicate effectively?If so, become a 5/3 member and have 166.666666667% of your dreams come true!Truly an experience you will remember forever! Think of all the stories you can share with family and friends while sitting on a blanket, drinking a cool, crisp White Claw on a warm Coast Guard Thursday evening waiting to reserve your spot for the Saturday fireworks!If for some wild, insane reason, you are simply searching for a bank to get things right please try these various options.*Huntington Bank- 2 convenient Grand *Haven locations.*Lake Trust Credit Union*Tri-Cities Crefit Union*Chase Bank*Consumers Credit Union*AAC credit union*MaCatawa Bank*PNC Bank*any lad on the street with pockets to hold money
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March 2022 by Sheriel Poel
Horrible bank. Had a very difficult time trying to close an estate. They blocked all accounts, would not say why and left me hanging for weeks trying to pay bills, etc... and this was with a simple trust!
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October 2021 by Grant Stoppel
It's been over a year and fifth third still can't figure out my accounts. Setting up payments or deposits is a nightmare.Auto payments would be a great feature if fifth third didn't automatically tag every auto payment as fraud and then Takeda to answer phone calls unblocking accounts.
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September 2021 by Haruna Spaki
This confidence and trust has been what I have craved for in an expert trader for years now and I am so happy to finally get all this from you Mrs. Murphy sherry for you have proven all what I have heard about you is the true, by investing $500 with Mrs. Murphy sherry I made $6050, it not the profit alone I am glad about but the instant withdrawal into my bank account, I am forever grateful and will tell the world about you, get in touch with Mia on
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July 2021 by Randall Peggy Goodin
07/07/2021
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March 2021 by Jeremy and Jillian
If your not loaded avoid this place like the rona!! They don’t care about anyone but their bottom line!!!
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May 2019 by amy betten
Kevin, a personal banker was so helpful and amazing on our call today. I highly recommend him, he has the customer's best interest in mind.
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August 2017 by Courtney A.
I'm not sure how a bank can collect such friendly employees, but this branch sure does! Every interaction I've had has been pleasant and helpful.
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June 2017 by Brian G
Been Banking with 5/3 (was Old Kent) for 47 years. Only had a couple of disagreements in all that time, and all were settled by them, to my satisfaction, and in my favor. I met an old retired grocer 47 years ago, in Grand Rapids, who banked with Old Kent during the hardest financial times the world has seen in the last 100 years - the Great Depression. He told me, Old Kent never folded during the Great Depression and nobody lost a dime, durning that miserable period.. To me, that said a lot! Hoping, under 5/3, they remain so solid. So far so good.
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March 2017 by Heather Pingot
Celestine at Fifth Third off of Robbins Rd was the most friendliest, helpful person I've talked to throughout my issue. She resolved it right away, kept making check up calls to me, and all while being so understanding!! Thank you!
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April 2016 by Scott Suchecki
Friendly, Fast, Helpful
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May 2014 by Devon Kimball
This is where my money goes
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June 2011 by Luanne B.
This bank has treated us horribly! My advice is if you are looking for a mortgage, do NOT use 5/3rd in Grand Haven, MI STAY AWAY, they do not have good customer service, no statements either. I didn't even want to give them ONE STAR they are so bad.
