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December 2023 by Tiffany Timmer
My sister used Mugs for bar service at her wedding this October and I was so impressed! I am a professional wedding coordinator so I have seen it all and Mugs did not disappoint. Jayne was our bartender and she was super efficient at keeping the bar line moving. She checked in on me multiple times throughout the night to see how I was doing and cleared glasses whenever she could so that the tables didn’t get cluttered. I would recommend Mugs to anyone needing bar service at their event!
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November 2023 by Uriah Bischoff
I have always been very happy with the customer service at the Mugs store.However the bartenders at the wedding they were servicing that I attended were incredibly rude. They appeared sour and every time you approached them it was as if you were inconveniencing them.
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May 2023 by John Westra
A great choice for all your 'Party' needs, conveniently located between West Olive and Grand Haven, next door to Mancinos.
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November 2022 by Sydney Couturier
MUGs bartenders were great! They showed up on time and were very friendly! MUGs was very difficult to communicate with. When we would ask them questions they would ignore the question and ask us questions instead.
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November 2022 by Sydney Nystrom
MUGs bartenders were great! They showed up on time and were very friendly! MUGs was very difficult to communicate with. When we would ask them questions they would ignore the question and ask us questions instead.
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July 2022 by Alyssa Stickney
Amazing bar service for our wedding on 6/24/22! Bartenders were friendly and took great care of our guests. They were very responsive to any questions we had along the way and were a pleasure to work with.
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May 2022 by Vivien Stevenson
I was at a wedding this weekend & they ID’d everyone and cut people off even after their contract said otherwise. They cut off the bride who was paying for them to be there. Do not go with these people. They were not friendly and very unprofessional.
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September 2021 by Aubrey Jones
MUGS did the bar service for my wedding and they were absolutely awesome! From the beginning Melissa is easy to communicate with and always answers questions in a timely manner. The whole process has been made super simple.The knowledge that goes into making a quote with what is needed and how much was amazing. We had more than enough beer, liquor, and wine for our reception, I was actually surprised there were any leftovers. MUGS truly cares about your event and wants it to be as stress free as possible.One of the things I was most impressed with is how they let you keep anything that was opened or used during the event and refund anything that wasn't used. This makes things so much easier decision wise plus the bartenders pack everything up for you at the end. I definitely recommend MUGS to anyone wanting amazing prices, easy communication, and an overall stress free event.
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September 2021 by Billie Jean Broad
Just celebrated our wedding. Mugs did a phenomenal job with the bar tending in the drinks. Very professional on time and very Polite. Would recommend them hands-down. Thank you for making our day just that much better.
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September 2021 by ANDREW CRIBBS
Excellent service and professionalism. Personable and experienced can't be happier with the level of quality and exceptionalism. Would recommend for your event.
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September 2021 by shawn broad
Mugs did a great job doing the bar service at my wedding.
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September 2021 by Deanna Godfrey
Why can’t I put more than 5 stars?? We used Mugs bartending services for my sons wedding. Very professional, punctual, friendly, and all around great company! Very responsive to inquiry’s and messages. Will not go anywhere else for bartending services! Thanks again!
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August 2021 by Danni Thies
I will never recommend MUGS to a single person.The venue I used for my wedding required us to use them. I started trying to reach out to mugs in October of 2020, so I could get everything set up and start paying off the bill. However after numerous attempts, I got nothing. It wasn’t until two months prior to the wedding that I finally was able to go talk to someone and get services.The day of the wedding, the bartenders were drinking on the job, playing on their phones and sitting around most of the day. They took most of the opened alcohol that we were supposed to take with us, and then charged us for it anyway. They left two hours early without telling anyone, and the only reason I knew they were packing up and leaving was because as I went to do the one and only picture I wanted from that day, their truck and trailer got backed up and parked right into the shot, ruining those pictures.We are now a month out from the event, and we are just getting our “refund” check back from them. However, they charged us on the invoice for things we did not have or use.They have been far from amazing, not keeping their word, and all out unprofessional. It is almost impossible to have a conversation with them about any and everything we have tried to communicate with them.
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August 2021 by L M
Our bartenders were fabulous for our wedding! So kind and considerate, always offering water to the bride and encouraging smiles all throughout. They even did a round of aiding and picking up from the tables. If you need someone for your wedding party we definitely recommend them!!
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August 2021 by Devon Longoria
Had very poor communication the whole time, gave us the wrong refund back. The bartenders left a hour and a half early when brought to attention got our messages ignored over it than “refunded” us for champagne and Flute rental ( the one we said over and over we didn’t want)This was our first time going through them (we had to because of our venue) and we will not be back and on top of all of it the bartenders left without asking to leave early or saying anything to us.We kept asking about our refund and got told they are busy with new parties but didn’t make people who already went through them a priority.Overall very disappointed
