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July 2023 by H Ghotra
Great bank!
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December 2022 by Zac Dvorak
Just had my worst customer service at a bank I have ever had on the phone with PNC grand haven. I called to ask a simple question and was 1.) hung up on multiple times, and 2.) when I got through treated to the most sour dispositioned, unhelpful teller I have had the pleasure to speak with.Keep it classy, PNC grand haven!
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August 2022 by Joan Mack
I moved out of the area a couple of years ago and this PNC Grand Haven branch is still my go-to. Not only are they friendly but they go out of their way to help, answer questions, and respond quickly. I am never left on hold. There is no PNC bank where I live now within 30 miles, but PNC is still my bank.
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January 2021 by Tina Johnston
Just drove thru to atm. Quiet.
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April 2020 by Brian King
Have been with PNC for many years utilizing many different locations. The Grand Haven one has been the best with a great staff who actually knows me by name even though I'm not in all that often. Very helpful!
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January 2020 by David Zandstra
Ethan very unprofessional as when I spoke with him on the phone over pnc mistakes read it on my Google reviews for the alpine Avenue branch in Walker to get a bigger picture and find it out on my Facebook if you can understand what happened I tried to connect my message of things via text messages to Facebook with clipboard settings you should understand things if you read it correctly and how pnc representatives are fake in their professionalism to clients all you are is dollars them and policy is for them not you and policy of their's is wrong especially when they are the faulty guilty party and banks instead of owning up to the mistakes blame merchants for their errors *banks being wicked and faulty not the merchants
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December 2019 by Mama Shaboogie
ATM always down/broken
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September 2019 by Ryan Kubec
The people at this bank are always friendly and helpful. Especially Ethan and Jennella.
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March 2018 by Scott Forman
Never thought i would close my account after 31 years . Its really to bad they would not reverse the 36.00 fee from my account that had money in waiting for payroll check to clear !!!!!!
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January 2018 by Crystina Bakus
Staff is very friendly inside. My appointment was on time and the rep spent a lot of time with me and made sure to answer all my questions.
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May 2017 by David Daniels
No wait ATM. Awesome online banking.
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October 2016 by Thurlow Weed V
One or two of the ladies at the desk will greet you with a smile but other than that this bank is full of problems and most of them are corporate rules such as the terrible app to manage your account so there isn't anything people can do to help you. Your better off going to macatawa or lake Michigan credit union.
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September 2016 by KP Futsal
Staff ignore you, long wait, and basically no one cares so if you are looking for someone to help you, good luck, better go somewhere else.
