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December 2023 by C K
its hard to believe how fast they send you through and how little they attempt to spray off your vehicle.... if they went the only place in town
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November 2023 by Diane Davison
I like the ease of the membership. I have a new SUV & the Grand Ledge bldg does not clean the vehicles very well. Dirt left below the doors, wheels & back of vehicle.
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November 2023 by Mike Jenkins
Not sure how to rate a car wash. Other than workers and polite, wash is good, free vacuum with a wash.
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September 2023 by Derek Bajema
Mister Rinse is the name if you don’t want to use the brush in the self service bays. Customer rep told me that was on me if I didn’t want to use the brush and that I don’t “deserve a refund”. When I asked his name, he wouldn’t give it but he goes by "Enoch Ezra" on Google Reviews, offering horrible reviews of other car washes but good reviews of "toke spots" at disc golf courses.
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August 2023 by Tyler Shaull
Place is card only! Tried to pay with cash couldn’t use the car wash because I didn’t have my card on me. Any business that is operating like this should be boycotted, the government does not need to know every purchase we make.
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May 2023 by LakeGirl Dragen
Not a month in yet but have not been satisfied with the service. Hate to be a Karen but car is still dirty still after going through. And I go often so dirty n bugs do not build up. Hate to see the front of car still with bugs guts and blood on front bumper, hood and windshield. Back hatch is never clean, even when they try and spray it. I do notice they don't get up into the back visor that over laps the back window. That always looks as if it was never washed. Please advise the crew about that, I'm sure I'm not the only one. Again, Not trying to be a Karen but it would be nice to not have to wash car further after getting out of a car wash. I'll give it some time and change review if things take a turn for the better. This is close to me but will have to try another service that I go by if it don't change.
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April 2023 by R Thompson
I have been using them since 2020. I feel like over the last few months my car is not getting as clean as it used to. It is definitely not getting dry like it used to especially in the back sometimes even the front window isn’t….But it’s still not a bad deal.
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April 2023 by Matthew R
It's hard to tell if soap is being applied or removed, so it is a fast wash. Definitely do not take something heavily dirty. Tire scrubs are nice
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February 2023 by Brittany Moist
They have free vacuums. I personally like to wash my vehicles myself, and it normally only costs me $4 in the self-service car wash area. If the line is not long and I'm feeling lazy, I will get in the line for the auto wash. They have a membership program that allows you to wash your vehicle daily for $20. I personally do not wash my vehicle that often but if you do its a good investment rather than paying the $10-$14 per car wash for the auto driver-thru car wash.
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January 2023 by Jennifer Cody
My only complaint is why if There's an attendant at the kiosk you pick your wash at and pay....would they no longer accept cash payment!? They literally turn you away unless you can pay with a card. I just happened to have forgotten my wallet an only had cash. He's like sorry Miss card only! At $14 & $19 bucks a wash I think I'd be figuring out a way to accept cash bc at those prices... if a customer is willing to pay that then you better be taking it not sending them off to your much cheaper competition elsewhere! Just a thought?♀️
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December 2022 by Keith Nelson
I typically go here when I don't want to wash my car myself. They are always very curteous, helpful, and extremely quick. Even on the busy days it seems to be efficiently ran. I definitely recommend using their services. Very well managed facility.
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November 2022 by Michael Lothschutz
The wash system definitely not calibrated for certain vehicles. 2016 Lincoln MKZ results not satisfactory at all. Most of the car was clean but rear top surfaces untouched. I chose the $20 option and do regret it.Service: Auto detailing
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September 2022 by Ronald Karkau Sr
They do a pretty decent job here. It gets most of the dirt off from my SUV. Doesn't always get the backside as well as I would like but it is decent. They have two big blowers at the very end that aren't running. They would really help dry the car off better. I think they save them for winter for heated air.
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July 2022 by David Goodrich
It's a fine car wash. Does the job. The manual car stalls are great. Vacumes so strong it will suck the dye out of the upholstery. But! It's the graveyard of exterior antennas.
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June 2022 by Nicole Moyer
Very unhappy with my service. Don’t think it’s necessary to have a person push the buttons at the automated booth for you. This makes people very uncomfortable and pressured. Also went through and wanted to tell the washer to spray the wheel wells but didn’t get a chance. My car was still dirty after the wash so went back around to have talk to someone they said they would spray them down, went through the wash again and they still did not do it. Had to go back again and try to get someone to listen. They wouldn’t get a manager when we wanted to talk to one. Zero customer service skills.
