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January 2024 by Kylie Brooks
Very Friendly & professional staff at the Grand Ledge Post office! Thank you!
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July 2023 by Amanda M.
Always kind, fast, and helpful ???
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June 2023 by Sherry Sbraccia
Very friendly, helpful and quick!
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May 2023 by MacKenzie Austin
Had a notice I missed a delivery. So waited around the house the next day. Watched the mail man pull up to the mail box put the tag they had tried again.... POS never even tried to delivery it
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May 2023 by Adrian VanderMolen
Wonderfully nice people. Always quick.
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March 2022 by shelly lumbert
I loved it because, it was almost closing time, and I had never used this post office before, there was someone already at the service window, and even tho 2 women just walked in at this time she still had a smile on her face, and still was polite as well as sociable!
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April 2021 by Cherie Johnson
Called the office to ask a question about stopped mail. (That no one actually stopped) The gentleman I spoke with was extremely rude and would not help in any way. He offered no solution and did not care about the situation. He literally told me “Welp”. Seriously?!?! Poor customer service is an understatement.
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April 2021 by Laurie Mojica
Why Is mail so late lately?
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February 2021 by Mackenzie gorman
Strange! Most of us pay our bills online, send cards online, use other delivery services for packages, etc. and the post office is now automated for the most part and still can not compete. It now takes a minimum of 10 days to get a letter from Okemos to Grand Ledge delivered. I truly believe it is just a few of the people at the Grand Ledge Post Office ruining the service and reputation and it is most unfortunate.
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October 2020 by Kelsey O'Neill
We're having issues getting mail at our new home (including my ballot) and the postmaster literally told us he refuses to help us and will deny any requests we submit.
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October 2020 by Todd Whipple
I was there yesterday (10-5-20) at 415 near closing time and I needed help sending a special piece of mail and the lady (wish I would have caught her name) who helped me went above a beyond in helping me and was very sincere in how she talked to me. Such awesome customer service skills. Thank you
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September 2020 by marcella waite
Diligent and professional. Extremely helpful with my questions. The line doubled 10 minutes before closing. Workers didn't realize it was after closing time because they were focused on customer needs.
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August 2020 by Ezra Soria
Rude, lady wasn't very clear when she was talking to me. Groaned when i asked if she would look for a package that said it needed to be picked up.
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September 2019 by Russlae
The lady at the front desk was very helpful
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March 2019 by Audra Ellis
Yet again, the mail lady didn't come down our road at all. I complained about a year ago, that did nothing. She still misses our road at least 2 times a month. In my eyes this is unacceptable. My neighbors are all aware of the issue as well, and plan to complain.
