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July 2023 by Jana hsu
This branch is responsible for the closing of my 14 year checkings account and long term business relationship with Bank of America. Bye BOA.
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June 2023 by Julie Simons
Been banking at this bank for around 20 year's good bank knowledgeable staff & friendly! I like this bank! ?
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December 2022 by Diane B
Incredibly ineffective team consistently delivering incorrect or incomplete information regarding an estate dissolution. What would have taken days at any other financial institution has taken months, and is still not resolved to my satisfaction. My father would be aghast.
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May 2022 by Mary Gregory
My 1st time here... Polite teller with needed info & did NOT act like "I" was a bother to her day ...!!*
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May 2022 by Gaudy Barrios
Their management team, really needs to work on their parking, always taking two parking spots. Always. :(
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February 2022 by Ameer Algahim
A friendly reminderLook for a different locationThere was 7 total people in their office sitting and absolutely doing nothing while one taller was so busy and niceDon’t try to save money by wasting people timeI had to wait over 39 mints to just make a depositShame on the people that were okay looking at customers in lines and don’t get up and help
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January 2022 by Matthew Curry
Understaffed…2627 Beltline, Woodland Mall… but when they got around to helping us open a new business account, very helpful. Difficult to get in and out, so I now use a different location.
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December 2020 by Steve ODell
I use this branch as a business partner and I would be embarrassed if I ran this branch. I never invite if they're going to be open until I get there and half the time they don't have change or enough tellers to help out. This morning they couldn't accept my deposit! Come on Bank of America, you're a giant corporation, you can do better than this!!
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October 2020 by Tabetha Everest
Unprofessional and rude.
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August 2020 by Jennifer Yoon
This is the most slowest branch ever. Everytime i come here, theres always a long line of customers. Poor management is what i am guessing.. no drive thru service (except atm) and not enough staff inside...
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July 2020 by Lisa Jo
I wouldn't even give them 1 star. This financial institution is the slowest I have ever seen and that was before COVID19 and it isn't any better now. I know they are doing the best they can but they usually only have 1 maybe 2 people if your lucky and We always have to wait in a long line.I work for a company and we now have to drive 7 miles out of our way to stand in line for 20 minutes or more and lately we drive all the way there just to find out that they are closed yet again for some reason. This is getting old, I would not recommend this place or any of the branches, unless you have lots of time to wait in lines. very disapointed.
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June 2020 by Amir Bajric
BAD CUSTOMER SERVICE HERE I CALLED IN THE AFTERNOON AND THE GUY WHO ANSWERED THE PHONE JUST WANTED TO GET ME OFF THE PHONE VERY UNPROFFESIONAL I WOULD RECCOMEND SWITCHING TO HUNTINGTON AND IVE BEEN WITH BANK OF AMERICA 10 YEARS AND THERE CUSTOMER SERVICE ALWAYS SUCKS
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September 2019 by Rose
Closed and locked doors early.
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June 2019 by mitchell skelton
I have never had an issue with thid locations teller staff AT ALL. Although the management seems to be horrible. I go in this location almost every other day for deposits around noon to 1 pm. There are literally 3 TO 5 MANAGERS and probably even higher management just lolligagging and staring at the ONE TELLER they have whilst the line just grows.
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December 2018 by Andre TxT
The drive through atm doesn't work