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April 2022 by Art Zima Jr
They have just what I need for my BMW bike, even if it is 30 years old!
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November 2021 by Chris Wilhelm
The people. I have equally poor options to get my BMW bikes serviced. This one, while not convenient, is fabulous! Why? The people. I feel like family there (in less than 10 years riding), and have never felt anything but care and concern for my riding experience. Sales, parts, service, bullish-ting, they have it all.
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October 2021 by Terry Oleary
I placed an order for a part that could not be found on several BMW sites and BMW of Grand Rapids was able to fill my order and have it shipped to my home in less than a week.I will be looking forward to doing business with them again.
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August 2021 by Andrew Gremel
I just want to thank Steve and the rest of Blaine's staff for some excellent service last week. You guys are first class all the way.
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May 2021 by charlie sage
This was the first time that I placed an online special order with them. Same day response, great communication about my order status and the correct parts arrived within 2 weeks. Very pleased.
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March 2021 by Robert DeSmidt
Brandon at BMW of Grand Rapids was very helpful in gathering the parts I needed to get my R1200RT back on the road. After I placed my parts order online, Brandon called me to let me know their shop did not have one of the parts in stock, but gave me the number for a shop in Florida that might have it. Brandon also asked me if I had the gaskets I needed to install the parts, and adjusted my order to include the two gaskets I would need.Brandon gathered the parts he had and had them shipped to me. I was able to order the final part from the shop he told me to contact in Florida.Within a week of talking with Brandon, I now have all the parts at my house ready to be installed.
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January 2021 by Drew Collins
Great staff, knowledgeable about the products they carry, sell and service.
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May 2020 by David Armitage
Great knowledgeable service
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March 2020 by Les W.
I have trusted BMW Motorcycles of Grand Rapids to maintain my K1300s for the past 9 years and they haven't disappointed me. Pricy, friendly and fair.
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February 2020 by Andy W.
Been a customer here for a few year. Family run cycle shop that cuts through all of the B.S sales games the other cycle shops play. By far the best purchase and service experience I've had in west Michigan and i have bikes from most of the shops around GR. BMW makes a great bike and this shop is a nice compliment to that. Thanks Andrea for the amazingly simple buying experience without all the sales games.
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December 2019 by Steve Wessels
Wonderful staff and a great place to do motorcycle business with.
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December 2019 by Bob Traxler
AWESOME PRODUCTS, GREAT PRICES, SHOP HERE !!
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December 2019 by Jack Belden
Great customer service and friendly local bike shop. My go to shop for BMW service.
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September 2019 by Dennis Walter Grzybowski
A great group of people who love motorcycles, and every thing about motorcycling. I have have excellent experiences with the Parts and Service Departments. Pretty much all of the gear my wife and I wear has come from there because of competitive pricing and excellent help in getting the right product for our style of riding.
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August 2019 by Conrad Mast
When there were questions about the order and other service, a call to the store was quickly answered with clear explanations. What more can a customer ask for? Today, the package showed up ahead of schedule.