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December 2023 by samson mitchell
Honest about what was wrong with my truck.
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December 2023 by Nicole Yowish
We brought our vehicle to bobs, a few months ago, because we were told it could’ve been a transmission issue, bobs informed us we needed a new transmission.Long story short, we went to another mechanic who would do it just a little bit cheaper. And long story short after the transmission was put in he had found another problem, which then he realized the car may not have needed a new transmission at all.I honestly feel like the transmission was not looked through enough to see if it needed a new one. I feel so played
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November 2023 by Lawrence B.
My truck blew a transmission a few weeks ago; Bob and his team worked super hard and got it right after they made a communication error between the repair shop and the transmission shop on who was doing what. While it was frustrating and I made that clear, he handled it with grace and that alone is the reason I'll be taking my vehicles back there. Heck of a job on a tight timeline and that stuff is in short order these days. Thanks, Bob and team!
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October 2023 by Alisha bone
Bob and his team have been absolutely amazing to work with! Wouldn't take my vehicle anywhere else!
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January 2023 by Amanda Schulte
They fixed the transmission but ever since I got my car back it doesn't want to start. I have to jump it every time. I called and asked what possibly could have changed and they said they didn't know and it must be a bad battery or alternator. Makes me think they switched out mt battery or alternator because I have NEVER had this problem before and it seems awfully coincidental.Service: Transmission
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January 2023 by Mike Hite
Recently had my transmission rebuilt here and was VERY happy with the services. The shop Manager is awesome and "Al" who apparently works as a technition was especially helpful in answering all of my questions. HIGHLY recommend this shop. 100%
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April 2022 by Amy
Had my transmission rebuilt and immediately after my car started leaking oil. Took it back to them and they said it’s engine oil therefore nothing they did. Found out it’s the rear main seal which is where the trans meets the engine. I fully believe they caused this issue and didn’t take responsibility.
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September 2021 by Jennifer Merrill
They worked with my warranty. They gave good advice on upkeep and give a 1yr warranty on repair.I just brought it back to them they fixed rear differential a month ago and within weeks vehicle is back to shifting hard around 2 and 4 gear approx. Hopefully this time it is fully fixed. Has under 120,00 miles on it. Crazy
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September 2021 by Tom Sterkenburg
Bob's replaced my transmission. A few days later, my car stopped starting. Obviously, this was suspicious, but you know, car starting has little to do with the transmission. But I asked them to take a look anyway, see if they bumped something. They fixed it for me, claimed it wasn't their fault, just an unfortunate coincidence, but they didn't charge me for it, which I really appreciate. That earned a 5th star for me. The transmission comes with 2 years warranty, but they assured me this issue was not under warranty, so i can only assume they did it for free because it was simple and to be nice.I think perhaps they could do a better job calling you about the status of your vehicle, but if you call em they'll tell you.As far as price goes, I don't know a thing about transmission replacement, but the price fell in line with what I had researched.Service: Transmission
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September 2021 by Sergiolimited 1
I had them change my torque converter and they did just that. Very fast and professional. Word of warning, these guys are straight forward and to the point. Might come off a little bit unfriendly but they know their work and they do what you ask them to do. Nothing more and nothing less, which I loved but it might rub some people the wrong way. Anyway great place to get your transmission worked on.
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September 2020 by Ryan Barber
Bob’s Transmission of West Michigan went way over and above to exceed my expectations. My Jeep, which is a custom hot rod, does not have a top. Bobs took the care and time to park my vehicle inside every night until the job was complete to protect from theft or elements. The price was fair, the job was done quickly, and most importantly the job was done correctly. Not too many places will take on the job of fabricated hot rods but with Bob’s it was no problem. I can’t explain enough how completely satisfied I am with the service. Thanks again Bobs!
