Budget Car Rental
Car RentalHours:
5500 44th St SE, Kentwood MI 49512 Hours
About Budget Car Rental
Budget Car Rental offers a convenient rental experience at the Gerald R. Ford International Airport in Grand Rapids, MI. Customers can choose from a variety of rental options, from economy cars to luxury SUVs, making it suitable for business trips, vacations, or road trips. The check-in process is generally smooth, although some customers have experienced longer wait times due to technical issues. The rental vehicles are generally newer models, with one customer receiving a 2023 Toyota Highlander. However, some customers have reported issues with the condition of the vehicles, such as cleanliness, suspension problems, and a lack of essential winter accessories like ice scrapers. While Budget is often a more affordable option compared to competitors, some customers feel that you "get what you pay for." One customer had a negative experience with a Chrysler 300, which struggled in snowy conditions due to its rear-wheel-drive configuration. The return process is described as straightforward, with customers simply needing to park the vehicle and leave. However, some customers have expressed confusion about the lack of additional instructions or paperwork during the return. Overall, Budget Car Rental provides a convenient rental option, but the quality and condition of the vehicles can vary. Customers are advised to carefully inspect the rental car and communicate any issues to the staff to ensure a satisfactory experience.
Most Recent Reviews
October 2024
Marty was the best. I wish all rental agents as good as him as far as the experience provided. Great experience again with Marty.
October 2024
Prepaid vehicle as a fast break member, they aren’t very “fast.” Vehicle reserved for 11am and it isn’t here as of 11:45. They are “bringing it up.” Makes me wonder from where they are bringing it up.
July 2024
The two different times I went (5pm on Sunday, and 4pm on Saturday) there was a line of 15 people at each car rental place. If this is a common occurrence they should staff accordingly. Otherwise, just plan a 30+ minute wait
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