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November 2022 by Gunner Prins
I love unlimited free trades and if I need help they are there.
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January 2022 by Kimberly DeBoer
opened several accounts. not happy with the customer service i have received at all. Less than one month out i will be closing all accounts.
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June 2019 by Jennifer B.
Top notch service! I was having issues depositing some money orders into my checking account through the mobile app and stopped in the branch to see if they could help. The gentleman who helped me was so accomodating and patient with my request (since this branch is more for investment advice/ wealth management). Note: Any check deposits made here must go into your brokerage account. Then you'll have to move the money to your checking account online. Overall amazing, friendly, non-pretentious service. As a young professional/ investor just starting out I am so happy with the service Schwab offers. Staff here have the heart of a teacher and are so helpful. Thanks guys!
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September 2018 by Jeff Mckinnon
This is not a bank. It is an investment company. They can not cash their customers checks. Charles Schwab sucks. Drove all the way out here. Just to find out this is not a bank.
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May 2017 by S Denton
Pauline is our manager and she is the best. Listens well and responds to our needs and concerns
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March 2017 by Eunice S.
have been a stock trader since the late 80's...NEVER had a broker with the class of M. Hornik of C SCHWAB...thank you Mike you made my day during our spring blizzard..God bless and keep you as sweet as you are.
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September 2013 by Andree M.
WOW, was I impressed with the service. Since I'm a novice with my Schwab account, I needed a lot of explanation, but Jeff (Cascade branch in Grand Rapids) was wonderful. He gave me numerous options for my last-minute dilemma, and then suggested what I should do in the future to alleviate any future problems. And, he explained everything in layman's terms.
