-
January 2024 by Abbi Conley
I had CBA do a pre-purchase inspection on my new car. They were able to get me in quickly and their customer service was top notch. The inspection report they sent had photos and clear descriptions written for each part of the car. They kept me updated by text throughout the appointment and I felt confident in their work. Thanks CBA!
-
December 2023 by Jason Lomonte
I am from out of town and had an issue with my vehicle. I feel like they went above and beyond what I expected. Their prices are more than fair and I would definitely recommend their services.
-
November 2023 by Rebecca Hall
Kind staff, especially Pam who drove me home. They offer pickup to and from home as your car is being worked on. I normally go elsewhere for car work, but the issues I was having made me initially nervous to drive out to my usual car repair place. This place charged $160 just to LOOK at my car. Then the repairs were quoted $1800. I ended just paying the $160 and had my car fixed at my usual place for slightly under $1000. Definitely overpriced.
-
November 2023 by Allison Cook
I am from out of state but if I lived here this is where I would take my car all the time. It is a very relaxing atmosphere, the staff is super friendly and helpful. They even have a shuttle so you can leave your car. Very professional. They were very honest with letting me know what wasn't a problem and what was a problem and helping me find the best way to solve it. What a great place! Highly recommended.
-
November 2023 by Emily Dorman
Amazing service. I had a flat tire during my workday ( hospice nurse) and they squeezed me in and had me out the door in a short time! Very professional, funny and fast! I would recommend this place ?Thanks guys for getting me back to work quick to service my patients.
-
November 2023 by Timothy Belanger
The communication was clear and concise. They made me feel included through every step of the process. It was painless and quick. They worked with me to find a fix that would fit my budget and get me back on the road in the same day. And they provided their shuttle service to pick me up when the vehicle was completed. Definitely will be returning for any future repairs.Services: Auto battery replacement
-
November 2023 by Brett Lucas
Hello. I've taken my auto to them for any maintenance and/or repairs since I've lived here in October 2020. I took my auto in today 10/25/2023, because I am moving to Texas. I wanted to get a wheel alignment since I recently bought new tires from Discount Tires in Kentwood (ie sadly that store is closing like 10/28 or so). I like they take pictures of any repairs and send it to the customer. In my three years, I've spent $5,000 - $7,000. These are items outside of regular maintenance. My auto has 167,000+ miles on it. If I was going to still be living here, I would continue to take my auto to them for maintenance on my auto
-
October 2023 by Keondre Pierce
Good people working there but they need to make sure they are inspecting the whole car. Went in to see what was causing my car to shake. They told me my axle needed to be replaced to stop stop the shaking along with a wheel alignment. Cost me about $1,055. I picked up my car and once I got on the highway the problem was fixed and the car sounded even worse than it did before. When I took the car back in the next day they told it’s actually the driveshaft’s and wheel bearing that’s actually causing the problem and that it would be $2000 to fix after already paying for what I thought was going to fix the problem. Was very disappointed.
-
September 2023 by Sharee Nurse
I had a great experience. They were so helpful and the woman who drives the shuttle was wonderful too. I was so stressed about my car and they made the experience so much more manageable. I appreciated how communicative they were and helped me prioritize what work needed to be done since I couldn’t do it all at once. The kindness and honesty is what made the experience. I ask how much everything would be before they even saw the car and they explained the fees which I appreciated as it allowed me to make an informed decision. Thank you for being upfront and honest about everything from prices to urgency of work.
-
July 2023 by Nettiegurl 16
I fail to comprehend how ANY customer relies on this place for even a simple repair, as their front people don't seem to care a lit for the simplest diagnostic. My regular mechanic was busy so I dropped by here to inquire about checking my parking brake light, which was on for the past few days, after disengaging. Their front guy quoted me $90 just to LOOK... stating a 'pre-inspection fee' toward an actual repair cost, as it "sounds" like a faulty switch. I was suspicious and finally got my reg. mechanic on the phone - who suggested just checking the brake fluid level. OH BY GOLLY are you for real? THAT was difficult - Christian Bros! Checking a fluid level. Avoid this place > :
-
July 2023 by Brandy Kennell
Fantastic customer service! I called about a tire issue and they were able to get it fixed right away.
-
June 2023 by Micki Mccarthy
My AC was blowing hot air so I brought my car to the Infiniti dealership and was told I needed a new compressor for $1,855.00I inquired at Christian Bros about a compressor and was quoted 600$ less for the same work. However, (this is where it gets good) once Christian Brothers looked at my vehicle they determined that my AC only needed recalibration saving me $$$$. Thank you Christian Brothers for putting in the time, effort and honest customer service to diagnose my QX60 I will be a forever customer.Service: A/C installation & repair
-
May 2023 by Jeffery Madison
I brought my car in for a brake job because my usual shop was booked up. Thought it was pricey for brakes but I had a road trip coming up so I needed it done quickly. While the car was there, they noticed an oil leak from the transfer case and quoted me at over 1000 dollars for parts and labor. Took my car to a different shop. They charged me 350 dollars for the same job. Christian Brothers did a good job, but their pricing is outrageous.
-
May 2023 by Ronald Wong
When we needed auto service they were available. Dealership said 6 weeks. Work was done on time added several scheduled services. Documentation was excellent what they found, what they needed to do. With Photo's and notes. Will use them again.
-
April 2023 by Joanious 1220
Worst auto repair place EVER! They took me for a ride...but not in my car. They got more than $2,000 of my dough - including cleverly adding a last-minute $745 repair just a few hours AFTER I had agreed to the other work! The work supposedly included a wheel alignment for $130, but my car handled FAR WORSE after the work they did! I finally took it to another repair place to have it checked; They said the rear alignment was OFF & it was the reason I could not go over 60 mph without some SERIOUS swerving. I knew there was WAY too much play in my steering wheel! And now I need new tires because the bad alignment caused excessive wear! So don't believe it's all good work here as some of the reviews suggest! The ONLY thing christian about this place is their name - IT'S DEFINITELY NOT THE SERVICE!
