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February 2024 by Paige Corp
Thank you to Jose who went above and beyond for me. He has true understanding of excellent customer service and I couldn't recommend him any higher. You rock Jose, thank you again!!!
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February 2024 by Rich Schrotenboer
I had an appointment for 11 AM for a rotation of my tires and arrived 15 minutes early, as asked. It was 12:45 PM before my car was ready. That’s two hours (!) for a simple rotation—totally unacceptable. It’s obvious that the manager over scheduled for the workers available. I will not buy tires from Costco again due to this extremely poor experience. Back to Discount Tire.
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February 2024 by Aaron Martin
Have been here a few times. I have made appointments every time and it’s always 2hrs+. Really not sure what the point of having an appt is at that rate.Last time I took a flat tire in for a patch. They said it could not be repaired because there was a nail through the sidewall and I would need new tires. Luckily I had inspected the tire beforehand. There were only two issues with their assessment:1) it wasn’t a nail.2) it wasn’t through the sidewall.I took it to Cascade Automotive and they repaired it immediately. I should have taken it there in the first place.
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December 2023 by Adam Ikamas
Don't even think about going anywhere else for tires. Service was fantastic as was the price. Thanks Kade!
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August 2023 by Heather Hemingway
Zeus at the tire station stayed extra late to help my family with our emergent tire situation.
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February 2023 by Charles D.
Amir, thinks he knows what is going on.He knows nothing about confronting allegedly rude customers.He's a mole on the back of a donkey.Amir doesn't deserve to be paid a dime.He used his tiny (chilito) robust body form to intimidate a male in the checkout aisle. Who then walked out because he had self control. I would have him fired.
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January 2023 by Emma T.
Terrific selection, lovely staff, easy to get to location. While Costco is pretty consistent, this one seems to shine out from the crowd. I've always gotten the help I've needed!
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December 2022 by Bob Riggle
My lossing air tire has to wait 24 hours for fixing.
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October 2022 by Shannon McNulty
I got here at 5:30 for a winter tire change. It is now almost 8 pm and he told me 20 more minutes. DO NOT COME HERE for a tire change. They told me at least 90 minutes wait each time. Absolutely ridiculous. It takes a lot for me to write a negative review too.
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September 2022 by Carlos S.
A lot of people complain that Costco is too busy, there is a reason, excellent products and excellent value.
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January 2022 by Michael R.
I love Costco, but hate every time I leave $200 less in my pocket lol. What more can you say about Costco you either love it or love it. Lately it seems like going is a main event for the day, can't just run in and run out. I recently have been using the pharmacy for all my prescriptions and have noticed a huge discount. Always recommend Costco
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December 2021 by Deb Swider
Had a 3:30 appointment and was told it would be 90 minutes but could be sooner. It became clear later that they were backed up and the wait became 2 hours. I did ask for an update around 4:30 and was told 20-25 minutes. There was no further update after those 25 minutes had passed.Disappointed in the communication; I understand being busy and backed up although I'm not sure how this occurred if they are doing appointments. If they're accepting walk-ins, then why have appointments if the job isn't going to be done at that time? Definitely would appreciate clearer communication, maybe even a text update system to let the customer know how far along the process or if it's even been started.
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September 2021 by 예은
Whenever we visit, they do not check others' membership card, but only ours because we Asians. I feel bad since it is a kind if racial discrimination.
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August 2021 by Allison F.
I used to actually enjoy shopping at Costco. For the last year this place is ABSOLUTELY INSANE! So stressful. Way too crowded, cranky people everywhere, takes 30 min to get gas. Get it together Costco, expand your hours and open before 10am to disperse the crowd, limit your memberships, or open another warehouse in GR.
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August 2021 by Phil K.
Great store! Beware do not have delivery of furniture. Their website clearly states delivery and setup. On line reviews are correct. Six piece sectional delivered. $300 paid for delivery and setup. Third party delivery. Agrees to bring boxes inside. NO STAIRS! NO SETUP! Moaned about his health. I'm 71. Bad heart and lungs. I refused delivery.