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March 2025 by Austin K
Unauthorized charges added to my account and they want to act arrogant about it after I address the situation. This place is worse than boost and the employees are shady. Needs to be shut down ffs.
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February 2025 by Karen Bazen
I had a very helpful and knowledgeable gentleman get me set up with a new phone today. He found exactly what I was looking for and transferred all my contacts and apps over by the time I walked out the door. I've had Cricket for a least 10 years now and have not had any issues. I'm sorry I didnt get the guy's name, but he provided A-1 service!
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January 2025 by Jeanette Galaszewski
Randy was very helpful in choosing new phone and transferring info from old to new phone. As I'm not very tech savvy really appreciate all his assistance
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January 2025 by Monica Fletcher
Randy saved the day! Awesome customer service. Thank you!
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December 2024 by Katina V Fisher-Collins
Miguel is awesome
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July 2024 by Jeanne Green
Absolutely wonderful very helpful.
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July 2024 by Alaina Avreill
Great costumer service, helped finding a case and a screen protector.
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June 2024 by Ron Klaasen
Miguel did a fantastic job of serving me. I really appreciate his help. Highly recommended. Thanks
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June 2024 by Jessie Noaker
The guy at the front desk was awesome and had great customer service. Thanks for a great experience. Shout out Zonny
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May 2024 by Donna Klemmer
Every time I have come to Cricket I get excellent service for and today it got better! I won free Bluetooth speaker !
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May 2024 by Frederick Vanderwall
Great service very happy
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May 2024 by Gerson Campos
Guys in here really take their job seriously. Satisfied customer. #Cricket nation.
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April 2024 by Jerry Petty
Was trying to talk to DM , the man that answered the phone hung up on me ?
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March 2024 by Ruth Sanborn (Friend_family)
I went to the Cricket store on Plainfield Ave yesterday to update the credit card information on my account. I woke up today to find my account suspended. I had to pay an extra $10 to get the account reactive. The account should NEVER have been suspended in the first place.
I may have to switch to T-Mobile.
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January 2024 by Peter Kremo
My phone didn't have any sound, so after reviewing the manual and playing with it for an hour, I went to Cricket on Alpine Ave. Maggie took charge of my phone and went to work. For over 20 minutes she must have tried any combination there was. Just about to give up, she looked into the earphone port and detected some lint balls on there. Well, a little pushing and blowing into the port, solved my problem. I am thankful for Maggie's diligence and patience. My positive experience is the same I had with your stores in Gaylord and Big Rapids (where Shannon took good care of me).
