Crystal Nail offers outstanding service in a clean and welcoming establishment. Customers praise the friendly and casual atmosphere, highlighting the exceptional quality of work provided by the staff. Reviewers consistently express satisfaction with their manicures and pedicures, noting that the service leaves them feeling relaxed and beautiful. While prices are considered a bit high, customers deem the quality worth the cost. Customers particularly recommend the pedicure services, with one reviewer stating that "Jane is the best at pedicure" and that her feet are "beautiful" after the treatment. Another reviewer notes that the staff is "always polite" and provides "awesome massages with the pedicure." The gel-x manicures are also praised, with one customer stating that the staff member "did AMAZING!" and "did it exactly like the picture."