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March 2024 by Joe Luongo
Gretchen was really nice and helped me ship a package for a good price, this location also has better hours than most ups in the area
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March 2024 by Malaina Weldy
Gretchen is the best customer service person anywhere I’ve ever worked with. Cheery, knowledgeable, and efficient. Makes a simple transaction a great experience.
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February 2024 by Miles dleeg
Saved me hours of time and helped solve issues with a very large shipment. Thank you!!
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December 2023 by Almond Milkbone
Excellent printing services! :DHad to get some badges printed and laminated last second before a convention and they had everything I needed to easily do it self-serve, and their staff was super friendly in case I needed any help.
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November 2023 by R Riemer
Customer service was great! I needed to have a label printed, and a package taped up to be sent out. And even though they had to tape the box twice (my bad) they did it with a great attitude.
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October 2023 by Jeff Norton
Amazing staff. Great service. Highly recommend. Best FedEx Office experience I’ve had anywhere in country.
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October 2023 by Jen
Truth be told, I can't actually think of the last time I experienced excellent customer service...and today that changed when I worked with Gretchen at this FedEx location. The first thing I saw when walking in was Gretchen being hands-on with assisting a customer out on the floor...even though she was actually stationed behind the desk. She welcomed people to her counter with a big, genuine smile, saying "I can help the next friend in line". Although I saw there was a quicker drop box option for my package before even getting up to the counter, I didn't mind waiting in line and having the pleasure of interacting with her. She is a true gem, and you can tell from just one, brief interaction that she actually enjoys working with people. My day was going just fine before stopping in to this FedEx, but I was smiling ear to ear when getting back into my vehicle, because she seriously made my day THAT much better. KUDOS to Gretchen - keep shining your bright light!!!
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September 2023 by Patty Wals-Hernandez
Kathryn is so friendly every time I come into this location! Thank you Kathryn!!!
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July 2023 by Elise Mastio
I’ve had a few great experiences here, printing and laminating posters, shipping packages - all the usual things. But tonight, Gretchen the assistant manager went above and beyond for me and I’m so grateful! I had an expensive shipment arriving from China with an address issue that would prevent it from being delivered. Gretchen spent a ton of time on the phone with dispatch. She was incredibly calm, clear and stayed positive throughout the long, stressful situation. I’ll be going out of my way to use this fedex location in the future. Thanks so much, Gretchen!
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July 2023 by Tim
Wanted to shout out the awesome customer service I received from I believe one of the mangers of the store. Was very helpful in fixing a mistake I made on my print order. Took the time to explain how to fix it moving forward as well. All my printing business goes here for a reason.
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May 2023 by Craig O'Neill
The printing team here really impressed me.I needed some more books for a presentation this weekend, they had it ready for me in record time. Items look fantastic, and the service was spot on.Thank you!
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March 2023 by Kanakamedala Krishnasai
Store # 5393 Location: GRRKK.Gretchen was really helpful and she made sure everything is packed properly and securely. Glad to use FedEx service and hope there are more people like Gretchen to welcome Customers.
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February 2023 by Jeanie Lahr
Nick was excellent in helping me with printing some of my files that I designed at home. He was very knowledgeable and kind. He was also very efficient.Thank you so much, Nick!
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October 2022 by Marcelo Aleman
Wow Gretchen is amazing!! She came over and took care of me. She made me feel like she took over. She gave me a receipt and I was on my way. I noticed her when I came in because she also very pretty ?
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October 2022 by Neal Fryling
FedEx did kindly explain that they cannot ship a pancake air compressor… it’s too dangerous, but I can take time during the weekdays and go to their hub location where such dangerous items can be properly handled… FYI there is no hazmat danger for empty (unpressurized air) containers… I did attempt to explain that when unpressurized and when the air relief valve is open, there is zero hazardous potential… Their lack of intelligence is astonishing, but they friendly attitude is welcome. FedEx has earned both of their stars, but be warned that there may be no limits to their total incompetence. The reasoning they provided… the compressor has a warning label on it…. wear eye protection
