Freightliner of Grand Rapids is a reliable and efficient truck repair shop that consistently delivers great service to its customers. Customers praise the friendly and knowledgeable staff, particularly Mike and Brad, who provide clear information about the issues with their trucks and ensure a quick turnaround. The establishment is known for having the necessary parts in stock or readily available the next day, making the repair process seamless. While the parking situation can be challenging, the overall service experience is described as better than average, making Freightliner of Grand Rapids a decent option for truck owners in the area.
I had an excellent experience with Brad. The customer service was exceptional friendly, professional, knowledgeable, and very responsive. He went above and beyond to make sure all my questions were answered and that I was completely satisfied. I highly recommend his service!
April 2026
They get r stuff kinda fixed we r always going back.
March 2026
Randy and the service team are great...they are very busy but still are very attentive and helpful
