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March 2024 by Abigail Wall
I’ve been going to Ashley for a couple years, she is absolutely amazing! Ashley always gets my hair color perfect!
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March 2024 by Amber Hartigh
Appreciate the friendly and professional service from, Lisa.
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March 2024 by Michael Haberlein
Great Clips is our go to for our 10 year old son’s haircuts. They do a great job, get us in quick, and have a great mobile solution for appointment tracking and time management; advising you when to leave for your appointment based on your proximity to the salon’s location.
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September 2023 by Polly Parmelee
Very nice place....
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August 2023 by leily Maya
I got the worst haircut of my life today. I walked in with waist length hair and asked for 3 inches off and layers. Once she was “done” I pointed out that the right side was significantly shorter than the left. The stylist said it just looked like that in the mirror because I was angling my head to see it, when I straightened my head to show her it was in fact lopsided she started chopping a bunch off the longer side and left it worse than before. She than proceded to take a little off the right, than the left, and than right again, going back and forth until I was left with hair a little over shoulder length. The total amount cutoff was closer to 6 inches and it’s still longer on the right! In the end I told her that it was fine because she clearly wasn’t going to get it right and I didn’t want my hair any shorter. To top it all off when she started “fixing” it she left the cape open so I left with little hair all over me.Service: Haircut
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August 2023 by Frances Foley
Brought another lady to have her hair cut, Kathy was very helpful with making suggestion for what type of shampoo to use on very fine hair. She also only cut off the.damaged part of her long hair. Look forward to bring my friend back for her next haircut with Kathy.
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July 2023 by Gustavo Perez
The worst experience I have ever had, they did not get my haircut right but I was okay with it until I was accused of going through an empty salons drawers. I stopped to check my hair and placed my ballcap on the counter, then grabbed it. I have never felt more humiliated and targeted in my life. I will never visit a great clips again. This location and experience has changed my perception of this company completely.
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May 2023 by OllieBirdie
Lady at the front desk was extremely condescending and rude when I asked about my online check in. Never had worse customer service, don’t recommend.
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March 2023 by Chris Ulanski
Best haircut I ever have had.
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February 2023 by Cre Lombardi
Ask for Suzi, she is an excellent cosmetologist, and every hair cut has been perfect. She knows how to cut hair to fit your face.I highly recommend Suzi at Cascade SE 28th st GR.I also recommend leaving a descent tip, she is worth every penny of it.Service: Haircut
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February 2023 by Esad M
Review for Great Clips at 5570 28th St SE, Grand Rapids, MI 49512Today 01/20/23 around 3 pm, my wife and I checked in online...arrived while 1 person was ahead us in line.When we were first and second in line She called 3rd ... than 4th one...when asked how that she said they were here before me...of course not true.We left and will never come back here again.I wish I can rate 0 stars.Service: Haircut
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February 2023 by Ishmiel M
Miss Lisa did and always does a great job thanks again
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December 2022 by jess hollenbeck
Quick in and out. Can't beat them for a good cut quickly.
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November 2022 by Develop With Dominic
Don’t schedule 30 min ahead of time. They’ll just remove you from the list and say you can wait another 30 minutes when you arrive.
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August 2022 by Ryan Eckhoff (GrootSquad)
Met the owner last time I went. Staff is always extremely friendly. Quick n easy.