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September 2023 by Robert Smit
Great service. Got me in right on schedule and had a nice waiting area.
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August 2023 by Mitchell Repp
I’ve sent 2 messages on their website contact form. No response at all. Communication is key.
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July 2023 by Mark Kotlarczyk
I honestly struggle if this business offers quality service, and I have delayed a review for far too long. Over the course of about 18 months, I have had my truck in four times. I have a premium package to care for my clear coat and undercoating. I feel they do an ok job protecting the clear coat, though I have seen some evidence of piting and micro spot rust that makes me feel not so sure. Ultimately, I feel they do a poor job of undercoating. I don't have a PHD. in corrosion protection, but after four visits, the most vulnerable surfaces (rocker panels and others) remain unprotected. I have to question if they are providing any level of quality service. There is more than ample spray in visible, easy to reach spots, but none in vulnerable spots. I initially had them redo the problem areas, and they were only addressed in a very minor way. If you pay for undercoating, I would definitely not trust them and would verify by inspection. I hope we can resolve this with them, but it seems difficult.
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January 2023 by Tim G.
Five stars really aren't enough. From the first phone call to after service, customer care is above and beyond expectations. Friendly and knowledgeable people. I have 2 vehicles done there and am very happy. Prices are as good or better than other places, and they know their stuff. Specialists in paint and rust protection.
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November 2022 by SHEILA RICHARDS
Just had a second experience with Great Lakes and thrilled again! Curtis and team do awesome work. Fixed a key scratch on my new Infiniti QX55 and cost was very reasonable. Also, had first year "Undercoating for Rust" inspection along with exterior seal coat refresh. My Infiniti looks like it just came off showroom. Thank YOU ?!
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August 2022 by Beth Bobzien
Took both vehicles in for their annual buff and shine treatment and, once again, they both came out looking great!
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May 2022 by Cheryl S
I purchased the service when I bought my vehicle. The sealant is $75 a session plus an optional $15 for a wash. Isn't it a given the vehicle is washed and clean prior to applying the sealant? So why not include a wash in the total price? Also, I would not schedule on a Friday afternoon as the service is too hurried.My $90 investment took maybe 25 minutes.I would not purchase the sealant package again, but on a positive note the staff is friendly.
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December 2021 by Brian Brennan
Great place to get the outside of your vehicle detailed. Quick and staff are very friendly. Plus they have other services available.
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November 2021 by Anthony Ryzanca
Great Lakes Chemical Rocks!! If you live in Michigan and don't have their rustproofing package, you are wrong LOL. Great people doing great things for people and their vehicles! Curt is the man!Services: Auto detailing
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October 2021 by Chris N
We have been dealing with Great Lakes Chemical for about 7 years. They always take good care of us. We are pleased with the services they offer for our vehicles, especially the Diamond Fusion for the windshield. Great stuff!
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October 2021 by Linda Willcome
Friendly professional service. Four stars since waiting room could use some updates and they up charged to attempt to remove some minor scratches that weren't removed.
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October 2021 by Walt Fohlbrook
Excellent service. My car looks great. Looks like new
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September 2021 by Randy Singleton
UNBELIEVABLE quality service. Thee only place in Michigan who does the 100% proper Ceramic Coating for your vehicle.
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August 2021 by Dark Email
Curtis and Matt are awesome! Wonderful customer service and they did an awesome job with my ceramic coat. I wish I had gotten the name of the guy that did the ceramic coat because he did an awesome job buffing and ceramic coating it!Service: Auto detailing
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June 2021 by brooke thorington
Great company to work with. They get our customers vehicles clean and on the road in a timely manner.
