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February 2024 by Gee R.
Service, selection and value are all five out of five stars at Groskopf's Luggage and Gifts! If you are looking for a unique gift and want to support local, I will always recommend a stop here. This store is family owned and you can definitely feel that when you stop in. The prices can be a bit high on some of the larger items, like the luggage, but the quality is worth it. If you're going on a trip, stop here for the "travel must haves" before going to Amazon. They have neck pillows, travel containers for toiletries and even travel alarm clocks just to name a few items. If you want trinkets or fun and unique games, they also sell that here. I have nothing but good things to say about this local staple shop to Grand Rapids.
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November 2023 by Willa Martin
Very helpful and knowledgeable clerks. They have a lot of hard to find and unique items for traveling.
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September 2023 by Tim Berghuis
Great products and even better service. Doug stands behind the great brands he sells and has kept my luggage looking good and in working order even though it gets abused by the airlines. He makes any repair work fast and hassle free. Buy your high-end stuff from Groskopf’s!
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July 2023 by Wendy Winston
Not over-priced! I found exactly what I was looking for at a better price. The employee who helped me was not pushy but really explained the pros/cons of each bag.I had a pre-conceived notion that I would not find luggage in my price range, but I was wrong. I tried to purchase a medium sized rolling bag online and then at a few department stores. I was not impressed with the options or shopping experiences until I stopped into Groskopf’s. I ended up returning a piece that I had purchased in desperation at a department store when I found a higher quality bag for a lower price from Groskopf’s.
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March 2023 by Luke Sorro
Great, friendly service and they had exactly what I was wanted in stock! Will be back for sure.
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December 2022 by Mary Reusch
I had bought a carry-on luggage a few years back from Groskopfs, the handle broke, and they fixed it very quickly for me, in time for my next flight out!
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April 2022 by Richard B.
I took my briefcase in for monogramming, which was done on the spot. Great service that was friendly and helpful.
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November 2021 by Maria Young
Very helpful mom & pop type shop. I’ve purchased several items now, leather men’s satchel, leather desk calendar holder and now a light weigh garment bag. They have quality products and various price points. Great travel gift items and necessities. Salespeople are super helpful. Will always have Groskopf top of mind for all my travel needs.
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December 2020 by Teddy E
I ordered some Christmas gifts online at 2pm and they were hand delivered that same evening. Excellent local retailer with some great options.
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March 2020 by Tim Mallett
Wonderful products and service. Well worth the drive from Kalamazoo
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October 2019 by John Hartmann
Knowledgable and most importantly respectful sales staff, eager to assist. The store has an excellent inventory of travel accessories. I have shopped there for over 20yrs and have never been disappointed with travel advice or products purchased.
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September 2019 by Mark K.
Stuck in Grand Rapids with a broken luggage strap I found Groskopf's via www.Yelp.com. Very glad that I did. They had a wide array of straps at various price points. Good looking store with a large selection of travel-related items - suitcases, etc. Groskopf's Luggage saved the day!!
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September 2019 by Terry Gray
Very helpful salesperson , big selection, hard to make a decision because of so many good things.
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March 2019 by J. .KAMP
Gr8 innovative solutions for travel and business, some good gift ideas as well. Love my Sante Fe messenger bag from here they cleaned it up and conditioned it at NO CHARGE 3 yrs. later
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March 2019 by Cliff Yankovich
Very helpful. Directed me to just what I wanted and spent time with me answering questions. Doesn't get any better than that.