Jackson Hewitt Tax Service in Grand Rapids offers reliable and affordable tax preparation services throughout the year. Their professional tax preparers are dedicated to helping clients get the biggest refund guaranteed, backed by a lifetime accuracy guarantee. Located at 3150 Plainfield Ave NE in Plainfield Plaza, the office provides assistance with federal and state income tax returns, offering various filing options to suit individual needs. The staff is known for being knowledgeable, patient, and friendly, with employees like Kristina, Angel, Thomas, and Synthandria receiving high praise for their helpfulness and professionalism. Kristina is commended for going above and beyond to ensure accuracy and providing excellent customer service, even staying late to help clients. Angel is appreciated for her thorough explanations and kindness, especially to families with children. Thomas is highlighted as an excellent and clear communicator, making the tax process quick and easy, especially for first-time in-person filers. Synthandria received accolades for her friendly approach, making the experience simple and informative while teaching valuable tips. Overall, Jackson Hewitt in Grand Rapids is recognized for its dedicated staff, quality service, and commitment to customer satisfaction, making tax season less stressful for clients.
Scott is so knowledgeable and such a nice personable person… I’ll be coming back to see him every year!! He fixed my problem I was having with the IRS too! Thankyou Scott Lynn
April 2026
Very knowledgeable, helpful and friendly. Great service provided!
March 2026
Scott was very personable and explained everything to us in the simplest of terms! Highly recommend!
