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February 2024 by Brittany Bussing
Derek has gone above and beyond for me. I have brought multiple cars here to be worked on and he always make sure I'm well taken care of. He explains what the problem is and what the techs will do to fix it in a way I can understand. Cannot recommend him and Kool enough!
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February 2024 by Madison Forell
The company I work for sends our school buses to Kool Chevrolet for any issues or preventative maintenance. They are always thorough and quick to get our buses back to us, which is important to make sure our fleet is up and running to transport students. Our service advisor, Stacey Nowak, provides fantastic customer service and is an effective communicator. She's always working diligently to fit us in as soon as possible. We greatly appreciate our working partnership with Kool Chevrolet staff.
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February 2024 by lipe industrial
We have been taking our vehicles to Stacey in the service department for several years and she never disappoints! She's always honest and gets us in and out in a timely manner. Thanks Stacey you are the best!!
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February 2024 by Chloe Timmons
Stephanie is great to work with and is super knowledgeable about Chevrolets!
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February 2024 by Pat Kuhn
Had an oil change and tires rotated. Kool does an all vehicle inspection which lets you know how things are going with your vehicle. Tread on tires and also how brakes are wearing down. Very pleased with the service. Also if you are a VIP member there is a discount applied. Be sure to make an appointment. They are very busy and wait time was no longer than 45 minutes.
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February 2024 by Donald Deloof
Made an appointment had very little wait and service was satisfactory
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February 2024 by Charlie Schwartz
Ryan was our salesperson. He was great to work with. He answered all my questions I had. Thank youCynthia Schwartz
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February 2024 by Liam Grathoff
Jaxon was a great help for us getting a new car. He was kind, straight to the point, and really demonstrated good professionalism. I would recommend Kool Chevy to my family and peers.
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November 2023 by Heather Jozwik
Mike V. was an excellent salesman! He answered all of my questions promptly, even after my test drive and before I was ready to purchase. Mike never pressured me into buying a vehicle. He also sent pictures of the vehicle after I left when had questions about small details. Would highly recommend working with Mike if you’re interested in buying a used vehicle at Kool Chevrolet. Thanks Mike! -FW
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November 2023 by Mary Zahrt
Third vehicle in three years! Jay Ribbens is the BEST sales person! He cares about his client and is so personable. One thing that has always stood out is that Jay knows everything about the vehicle. If you have a question, he has the answer! Zach Green in finance is also high on our list of customer care. He is extremely knowledgeable and does wonders!
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November 2023 by Tim Pleune
Without a doubt, the slowest service I’ve ever experienced. 2 HOURS for an oil change and air filter replacement. You’re better off going across the street to Betten Ford for a quick oil change. Over $100 and 2 hours later, will never be taking my vehicles back there.
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November 2023 by Tim P.
Slowest service of any shop I've ever been to. Over an hour and a half to change my oil and replace a cabin air filter. They allowed me to walk through the garage to see the dirty air filter and I noticed my car was one of 5 total vehicles back there. Over $100 and 90 minutes later, will never be returning. Go to Betten Ford across the street for a quick oil change.
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November 2023 by Carolyn
Dean was wonderful to work with. We have purchased 3 cars from Kool Chevrolet. Stacy the Service Center representative gives outstanding customer service! She always goes above and beyond! We appreciate her!Service is done in a timely matter if you don’t want to wait the shuttle service is great option! The driver is very nice.
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November 2023 by Olivia Phaneuf
Had a seamless experience with Kool Chevrolet! I unexpectedly had to buy a car (and my first car) and Dyllan Nawrot was so helpful with the whole process! He took the time to explain each step and the details of the car and ensured I got exactly what I was looking for. Not to mention I was buying the car out of state, and him and the team was so accommodating with my situation! The team at Kool did everything they could control perfectly and was very communicative of everything that was going on. I ended up getting a 2024 Chevy Trax and could not be happier with the car. Everything about it is perfect, exactly what I wanted. The attention to detail and the customer service at Kool is unmatched and will always buy my cars from there!
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November 2023 by Justin Brockschmidt
Everyone at Kool Chevy was extremely helpful. I was greeted right away by Miranda, and Bailey. Their communication throughout the whole car buying process was phenomenal. I originally called to look at a “Sold” Trailblazer to see if that was a car I would want. They allowed me to come see it the next day. I was in love and ordered mine slated to arrive in a couple more months. I wasn’t pressured to buy a car that day, and the crew purchased exactly what I wanted. Bailey gave me updates throughout the wait, and processed any and all paperwork in a timely manner. Zach did great explaining all the financial paperwork. Overall, I was very impressed. I will be taking my car here for any services.