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September 2023 by Lydia Kruithof
Very great experience here! have banked with them for 21 years now, and they have never failed to treat me like family!!
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July 2023 by Elsa Brown
Love LMCU, however this branch gave us stress when adding my husband to my account. They had almost lost the paperwork I handed to them the day before. Just wasn’t impressed through that process. After that happenstance, though, they’ve been fine with other things we’ve came for. Such as ordering checkbooks, setting up new cards, regular transactions/deposits.. they were helpful with that and friendly.If you’re going to turn left out of the parking lot, it’s near impossible especially during rush hours. I’d suggest turning right and finding somewhere to turn around or something. Not LMCU’s fault. Just fyi.
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July 2023 by Marcy Belt
Thank you Chris at the Kentwood branch! You were so nice and understanding.
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May 2023 by Brian Monaweck
They might be good on a personal banking level. Their commercial division’s customer service is terrible. I’m happy I never opened an account with LMCU and can’t recommend anyone does.
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March 2023 by Marti Birdsall
I have belonged to LMCU since 2003. They are the total best credit union.
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February 2023 by Nate Bishop
Friendly tellers with great customer service! Awesome credit union that treats you like family.
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December 2022 by Denisa Lisic
Aldina is amazing! Whenever we need something done or have any questions she is always on it. So helpful and efficient. 10/10 !
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September 2022 by Corey Stewart
Word to the wise if you're looking for an honest bank to keep your money.. this is not the place. They legally robbed me of $200 some dollars because a grocery store made a mistake. All that was offered was "well we can give you the courtesy fee back". I'm closing my account ASAP.
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September 2022 by Kim W
Waited 20+ minutes to deposit a check. Ridiculous! Avoid that branch.
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December 2021 by Greg Seguin
Had a great experience with them. We recently moved into our new house. Getting the building loan went smoothly
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December 2021 by Khurram Abbas
Excellent credit union! Very customer oriented!
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December 2021 by Jay Carlisle
Totally incompetent lending department. I’m not sure where they find their employees or how they train they but they are the worst. Laughably bad
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December 2021 by Cheryl Tyler
Worst customer service ever! I would never recommend this place to anyone! If you’re looking for great customer service in a credit union who values and respects their members, go to Consumers Credit Union! Consumers doesn’t treat you like you’re garbage nor do they judge you. I will forever discourage anyone from having an account at LMCU!!!
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September 2021 by CORINNE SOLOMON
I had someone steal my info and take $1000 from me and they helped me out so much. They are such a giving company and are so kind. I 100% will stick with them forever! Best company out there:)
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August 2021 by NERMIN pilav
Long time waiting for service